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9.0

Spot Score

eVoice - Call Center Software

eVoice Reviews in January 2025: User Ratings, Pros & Cons

Streamline your telemarketing with eVoice.

3.2

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Starts from $6.25/User/Month when Billed Yearly

eVoice Reviews & Ratings

3.2

Good

Based on 28 ratings & 35 reviews

Rating Distribution

Excellent

(28)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(5)

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Showing 1-10 out of 35

AU

Anonymous User

10/26/23

5 out of 5

"Great for clients"

What do you like best about eVoice? It's a fantastic program for political campaigns or coalition clients that work remotely and/or need a number they can use publicly. Pretty easy interface to use, the mobile app is great. What do you dislike about eVoice? It's more steps than it should be to record a message. I should be able to call into my number and/or account and be prompted to record a message just like we do for our personal voicemails. It seems a little outdated to have to record a ...

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AP

Amy P

11/16/22

0 out of 5

"This is an Overpriced service with horrible interface from 1995"

What do you like best about eVoice? They still have hard to get (like 917 NYC) phone numbers available What do you dislike about eVoice? They charge a fortune for a very average service. It looks as if they built their website in the 90s and have never updated. There are MANY better services out there for less than half the price What problems is eVoice solving and how is that benefiting you? I needed a separate number for the driveway gate of my building that would ring on all my phones. ...

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AU

Anonymous User

01/15/22

5 out of 5

"eVoice "A Virtual Phone Solution""

What do you like best about eVoice? eVoice offers its customers a better way to connect.It reduces the cost usually spent for repairs,extra wiring, maintenance,long distance calls.eVoice helps to save your business money. What do you dislike about eVoice? A good software to use as it has lot of features and customisation options available. For my point of view I do not have any problem . What problems is eVoice solving and how is that benefiting you? Very low pricing Suitable both for ...

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KR

Kirk Robertson

04/28/21

5 out of 5

Very patient and professional

I have to say I was very impressed by this gentleman gerome He was very patient and professional. I wish there was a lot more people like this in the customer care world...

JW

Jackie Winkens

11/06/20

5 out of 5

I've dealt with Fiona at Customer Support

I've dealt with Fiona at Customer Support, and even though I was at the incorrect place - even the incorrect company! - she went out of her way to assist me, and her suggestions eventually lead me to the correct company. She was really amazing. She's an absolute asset to your company. Thank you very much. It is highly appreciated! Jackie Winkens, South Africa

C

CE

10/20/20

1 out of 5

0 would be a more accurate depiction

0 would be a more accurate depiction. Please be aware that this company has claimed their site and thus, it’s reviews publicized. They outsource most customer service support and will not cancel your subscription: no matter how many times you click cancel, chat or call!!! They fraudulently charge inflated billing for services never accessed, usable or subscribed by the consumer. Be very LEARY and read their agreement. They issue no guarantee that the services paid for are able or actually ...

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CK

Chanelle Kahric

09/28/20

5 out of 5

Great Customer Service

The customer service agent went above and beyond to make the account into what I wanted and needed.

A

Anna

09/11/20

5 out of 5

Great service!

Thanks to Fiona and Jeff, my billing issue has been solved.

A

Anna

09/09/20

1 out of 5

I have encountered terrible customer…

I have encountered terrible customer service with one individual. The matter is still not resolved. I have called and emailed many times. What is the email to connect to right team member to resolve my matter.

MA

Merry Akson

08/31/20

5 out of 5

Excellent

Excellent, thorough customer service. What else can I say! He was incredibly professional and resolved my issues immediately.