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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in January 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

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Starts from $25/User/Month when Billed Yearly

CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

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Showing 1-10 out of 1297

F

Fabrizio

06/13/24

5 out of 5

The customer support provided by…

The customer support provided by Cloudtalk left a lasting impression on us. The transition from our initial contact to the number porting process, which prompted us to switch from our previous provider, was efficient and seamless. Cloudtalk offers a comprehensive set of features that are essential for a cloud-based phone system. Cloudtalk granted us complete control over our incoming call configuration. We have the ability to effortlessly switch between mobile devices, computers, and other ...

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SG

Santiago González

06/10/24

5 out of 5

So easy to use

Date of experience: June 10, 2024

AM

Andrew Murray

06/07/24

5 out of 5

Simple to use, great service

Simple to use. We had this installed in our company firstly recently after having a few issues with previous phone service providers. This has been great from day 1, a simple interface, quick and responsive for the whole company and no issues with country codes or bad signal etc. Strongly recommend 10/10

AU

Anonymous User

06/05/24

5 out of 5

"Great calling company"

What do you like best about CloudTalk? I would definitely recommend Cloudtalk to anyone! great price and customer service! What do you dislike about CloudTalk?

M

Martin

06/05/24

5 out of 5

Great features and support

Our business has been using Cloudtalk go for the past year now switching from a different VoIP due to a lack of features, desktop app and integration. Cloudtalk has saved us literal hours with its seamless integration with HubSpot (our CRM) meaning it automatically logs calls and fills the number into the dialer with one click, and there's also the voicemail drop feature so you can pre record the message to leave in their voicemail inbox. Its also been great for our whole office as you can ...

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O

Orla

06/03/24

5 out of 5

Easy and advanced

Started using Cloudtalk in my company over the last few months and I LOVE IT! It is a super easy to use dialer with additional features including power dialer and insights / reporting on the calls. I like the layout and finding it easy to use also.

AU

Anonymous User

05/31/24

5 out of 5

"IT WAS EASY TO USE"

What do you like best about CloudTalk? THE ACCESSIBILITY AND THE ICONS USED ARE REALLY SIMPLE AND EASY TO IDENTIFY What do you dislike about CloudTalk?

EV

Esmeralda V

05/31/24

5 out of 5

"I love how my work has been much easier since I use CloudTalk!"

What do you like best about CloudTalk? Super easy to use, a very friendly app and useful. What do you dislike about CloudTalk?

DR

DIEGO R

05/31/24

5 out of 5

"Great experience"

What do you like best about CloudTalk? Las estadisticas de las llamadas, la facilidad de poder utilizar el API para los registros de llamadas. Poder escuchar las grabaciones

AU

Anonymous User

05/31/24

5 out of 5

"good communication! nice experience fast support!"

What do you like best about CloudTalk? support help very fast and answer to all What do you dislike about CloudTalk?