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Exotel - Call Center Software

Exotel Reviews in January 2025: User Ratings, Pros & Cons

Elevate your contact center's efficiency

4.4

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Exotel Reviews & Ratings

4.4

Very Good

Based on 16 ratings & 76 reviews

Rating Distribution

Excellent

(49)

Very Good

(21)

Good

(5)

Poor

(0)

Terible

(1)

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Showing 1-10 out of 76

EY

Ektasam Y

09/28/23

5 out of 5

"Awsome!!"

What do you like best about Exotel? We can keep record of the call has been made for the future references. As well as it is user friendly app, best for customer support services and easy to interact with the clients and the customers.

SB

Shrikant B

09/09/23

5 out of 5

"Helped me in streamlining my business and tracking all inquiries."

What do you like best about Exotel? Helped me in streamlining my business and tracking all inquiries a lot, I am very much interested in exploring other products of Exotel. It's easy to set up and very user-friendly. Recommended

DV

Devesh V

09/02/23

5 out of 5

"Best cloud telephony solution provider"

What do you like best about Exotel? It can be integrated with most of the existing CRM Solutions. Call logging and analytics gives it an edge over other solutions

DC

Dhritiman C

06/21/23

5 out of 5

"Awesome portal"

What do you like best about Exotel? Exotel is too much user-friendly software What do you dislike about Exotel?

SA

Shubham A

03/14/23

5 out of 5

"Best support team and call voice quality"

What do you like best about Exotel? Our team extensively uses exotel for dialer phone system and the feedback has been amazing. the voice call quality is A1 and the support team is always availble and resolve issues at the earliest.

PR

Panduranga R

03/13/23

5 out of 5

"Simply one of the best in business"

What do you like best about Exotel? We liked how prompt their customer support team is and specifically how well they scaleup without much of intervention

NR

Neeraj R

03/11/23

5 out of 5

"Very excellent support service"

What do you like best about Exotel? The customer support is best and the workflow is very fast. What do you dislike about Exotel?

VL

Vishal L

03/09/23

5 out of 5

"Very good customer service"

What do you like best about Exotel? The best thing about exotel is the customer service. We have been working with exotel for 5+ years and one thing which stands out clearly is the customer support. The responses are prompt and timely manner. They are not forgotten.

DJ

Dinesh J

03/09/23

5 out of 5

"Review for Exotel"

What do you like best about Exotel? Offers above 99% uptime and great call completion rate.in addition to this, Exotel has a driven team working around the clock to give the best client experience.

SA

Shriniket A

03/09/23

5 out of 5

"Simple Set-up and Execution"

What do you like best about Exotel? Easy to set up the IVRs and support is amazing What do you dislike about Exotel?