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Telax

Efficient sales channel management made easy.

4.4

(23)

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Telax offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is Telax?

Affiliate Disclosure

The TELAX software for call centers is designed for the most demanding environments and covers all efficient sales channel management. It can be used on a multi-user basis or as a standalone application on one computer. TELAX is easy to use, flexible, multi-lingual and supports full integration into the customer's reception environment by means of customizable interfaces.

Pricing

Telax offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Installed - Windows

Telax software demo

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Telax Features

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Features Score:

Queue Management (Calls)

Progressive Dialer

Inbound Call Center

Outbound Call Center

Telax Pricing

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Free Trial

Not available

Telax Pricing

Telax offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

Telax

Call recording
Escalation Management
Inbound Call Center
Outbound Call Center
Progressive Dialer

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Disclaimer: Pricing information for Telax is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Telax

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Freshdesk Contact Center (Formerly Freshcaller)

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Telax Reviews & Ratings

4.4

Very Good

Based on 23 ratings & 23 reviews

Rating Distribution

Excellent

(17)

Very Good

(5)

Good

(0)

Poor

(1)

Terible

(0)

User Review

susan A

02/19/24

4.5 out of 5

"VoIP the way to go"

What do you like best about Intermedia Contact Center (formerly Telax)? The VoIP phone system works well. We haven't had any issue with connections or ...

Kelvin L

12/04/18

4 out of 5

"Great solution for those looking to introduce a contact center to their company"

What do you like best? - Easy to use intuitive interface - Granular real-time manipulation of the queues

Judy R

12/04/18

4.5 out of 5

"Great Canadian Partner"

What do you like best? What I like best about Telax is the level of support from all the staff when needed.

Administrator in Consumer Services

11/30/18

3.5 out of 5

"Timely feedback most of the time"

What do you like best? I like the reporting portion of Telax the best. holding our CSS's accountable by using the data provided

View all Reviews

Telax Support

Contact

647-277-1000

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Ontario, Canada

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Telax is a Call Center Software. Telax offers Outbound Call Center, Inbound Call Center, Progressive Dialer and many more functionalities.

Some top alternatives to Telax includes Nextiva, PrimoDialler, Novanet Cloud Contact Center, CloudTalk and Freshdesk Contact Center (Formerly Freshcaller).

No, Telax doesn't provide API.

No, Telax doesn't provide mobile app.

Telax is located in Ontario, Canada

Telax offers Quotation Based pricing model

We don't have information regarding integrations of the Telax as of now.

The starting price is not disclosed by Telax. You can visit Telax pricing page to get the latest pricing.

Researched by Rajat Gupta