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7.7/10

Spot Score

Telax - Call Center Software

Telax Alternatives and Competitors

Efficient sales channel management made easy.

User Ratings

Main Features

  • Queue Management (Calls)
  • Progressive Dialer
  • Inbound Call Center
  • Outbound Call Center

Pricing

  • Telax offers custom pricing plan

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List of the Top Telax alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6/10

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Queue Management (Calls)

Unique Features

  • Concurrency Support

  • Live Chat

  • IVR Support

+ 2 more

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

8.7/10

Spot Score

PrimoDialler - Call Center Software

PrimoDialler

Streamline your call center with PrimoDialler.

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Product Description

The primo dialer software will help any call center become more productive and efficient. Manage your leads, prospects, email campaigns, tasks and notes all from a central location on your desktop. Easily reschedule appointments, use the built-in lead routing features to assign calls to agents, ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 1 more

Unique Features

  • Concurrency Support

  • Live Chat

  • Predictive Dialer

+ 2 more

Pricing

Free Trial available

PrimoDialler offers custom pricing plan

7.9/10

Spot Score

Novanet Cloud Contact Center - Call Center Software

Novanet Cloud Contact Center

Streamlining customer communication, revolutionizing call center management.

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Product Description

Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 1 more

Unique Features

  • IVR Support

  • Auto Call Recording

  • Call Monitoring

Pricing

Free Trial available

Novanet Cloud Contact Center offers custom pricing plan

9.6/10

Spot Score

CloudTalk - Call Center Software

CloudTalk

Efficiently elevate call center performance.

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Product Description

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 1 more

Unique Features

  • Concurrency Support

  • Live Chat

  • Predictive Dialer

+ 3 more

Pricing

Free Trial available

Starts from $25/User/Month when Billed Yearly

8.9/10

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

4.7

(80)

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Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 1 more

Unique Features

  • Concurrency Support

  • Live Chat

  • Predictive Dialer

+ 3 more

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

Aircall - Contact Center Operations Software

Aircall

Streamline customer service with Aircall's all-in-one solution.

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Product Description

Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool provides a full suite of features for a robust call handler experience, including an automated call recording ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $30/User/Month

VCC Live - Contact Center Operations Software

VCC Live

Maximize customer satisfaction with VCC Live.

4.7

(33)

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Product Description

VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Starts from $50/Month when Billed Yearly

Vonage Contact Center - Contact Center Operations Software

Vonage Contact Center

Revolutionize your customer service experience with Vonage Contact Center.

3.3

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Product Description

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Vonage Contact Center offers custom pricing plan

CloudCall - Contact Center Operations Software

CloudCall

Unleash the power of conversations for business success.

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Product Description

CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions but also ensures higher data quality and efficiency. With an easy-to-use interface, CloudCall simplifies ...

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Common Features

No common features

Unique Features

No unique features

Pricing

CloudCall offers custom pricing plan

9.1/10

Spot Score

Freshdesk Contact Center (Formerly Freshcaller) - Call Center Software

Freshdesk Contact Center (Formerly Freshcaller)

Streamline customer service and boost sales effortlessly.

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Product Description

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Queue Management (Calls)

Unique Features

  • Concurrency Support

  • IVR Support

  • Auto Call Recording

+ 1 more

Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers free forever plan