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Compare YakoVoice vs Nextiva

Overview

Description

YakoVoice is the next-generation unified communication, customer engagement and call center solution. YakoVoice continues to change the way companies serve agents and customers. Using ... Read More

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $18.95 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.6/10

9.6/10

User Ratings
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Features

Total Features

10 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $18.95 , Billed Yearly
          Pricing Pans
          • Not Available
          • Essential (Business communication)

            • 7-Day Free Trial right arrow icon

            • Unlimited voice & video calling

            • Auto-attendant & toll free numbers

            Show more +

          • Professional (Business Communication)

            • Everything in Essential, Plus

            • Unlimited conference calls, 40 participants

            • Unlimited video conferencing, up to 250 participants

            Show more +

          • Enterprise (Business Communication)

            • Get a Demo right arrow icon

            • Everything in Professional, Plus

            • Unlimited participants on voice & video conferencing

            Show more +

          • Browse all pricing plans
          Pricing Pageyakovoice pricingnextiva pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          Get Quote

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          5081

          Very Good

          612

          Good

          151

          Poor

          70

          Terible

          341

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more

          Pros and Cons
          • Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

          • Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.

          • Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.

          • Smooth setup process and fast resolution of issues, enhancing user experience.

          • Helpful and attentive representatives like Ed G and Fernanda who provide great assistance.

          • Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

          • Instances of long hold times and being transferred multiple times, affecting the overall support experience.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers
          Cisco

          Cisco

          OLA

          OLA

          TATA

          TATA

          No Customers information available.

          Media and Screenshots

          Screenshots
          YakoVoice : Dashboard screenshot

          3 Screenshots

          screenshots

          6 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both YakoVoice and Nextiva offer a Free Trial.

          YakoVoice is designed for Large Enterprises, Medium Business and Small Business.

          Nextiva is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Nextiva begins at $18.95/User/Month when Billed Yearly, while pricing details for YakoVoice are unavailable.

          Some top alternatives to YakoVoice includes Nextiva, TalkDesk, Novanet Cloud Contact Center, CloudTalk, Call Center Studio, Aircall, VCC Live, Callision, My Hotline and CloudCall.

          Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].