Spot Score

ZIWO

Revolutionize your customer service experience.

4.7

(110)

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Starts from $109/User/Month

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Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is ZIWO?

Affiliate Disclosure

ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with features such as CRM plugins, virtual phone numbers, call tracking, and number masking but also seamlessly integrates telephony capabilities with numerous CRMs. This allows users to make and log calls, access call analytics, jot down call notes, and automate outbound calls with ease. With connectivity spanning over 150 countries worldwide, including the GCC, ZIWO empowers users to broaden their global reach.

Pricing

Starts from $109/User/Month
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Installed - Windows
Installed - Mac

ZIWO software demo

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ZIWO Features

Show Feature Explanation

Features Score:

Queue Management (Calls)

ZIWO Pricing

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Free Trial

Yes, It's available

ZIWO Pricing

Starts from $109/User/Month

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

ZIWO

$109

/User/Month

Manage calls
Collaborate
Business benefits
Dashboard / Management
Integrations and API

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Disclaimer: Pricing information for ZIWO is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for ZIWO

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ZIWO Reviews & Ratings

4.7

Excellent

Based on 110 ratings & 33 reviews

Rating Distribution

Excellent

(28)

Very Good

(4)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring employees' call handling. The software's call tracking, recording capabilities, and remote accessibility have been highlighted as significant strengths. The user-friendly ...Read more

ZIWO pros and cons

Automated detection of phone number country codes enhances convenience and efficiency.
Easy access and navigation through different options in the apps, improving user experience.
Excellent call tracking and recording capabilities contribute to operational efficiency.
User-friendly interface and design with continuous improvement efforts for better usability.
Ability to make calls remotely, facilitating work flexibility and productivity.

Occasional system freezes causing delays in operation.
Automatic logging out after page refresh affecting user experience.
Limitations in features availability, like call counting on the home page and call number search.

User Review

Anonymous User

06/08/23

5 out of 5

"Their IVR is a straight-up fire!"

What do you like best about ZIWO? Ziwo is the bomb when it comes to contact center software! We rely on it religiously for our branches throughout the ...

Aqsa A

12/19/22

5 out of 5

"Convenient to call anywhere in the world"

What do you like best about ZIWO? The best thing about Ziwo is that it automatically detects the country from the phone number country code. So if you ...

Azeem H

08/29/22

4.5 out of 5

"Ziwo feedback"

What do you like best about ZIWO? Ease of process and accessing different options on the apps. What do you dislike about ZIWO? Dashboard and the ...

Tiago S

08/26/22

5 out of 5

"Very Good"

What do you like best about ZIWO? Tracking and Recording. Overall sound and speed What do you dislike about ZIWO? Copy and paste. There should be a ...

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ZIWO Integrations

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ZIWO Support

Contact

(+971) 4 512 62 26

Customer Service

24/7 (Live rep)

Online

Location

Dubai , UAE

Reach out to ZIWO Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ZIWO is a Call Center Software. ZIWO offers Outbound Call Center, Inbound Call Center, Live Chat, Progressive Dialer, Queue Management (Calls) and many more functionalities.

Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools and CallMatrix.

Yes, ZIWO provides API.

No, ZIWO doesn't provide mobile app.

ZIWO is located in Dubai , UAE

ZIWO offers Free Trial, Subscription pricing models

Yes, ZIWO can integrate with Dynamics 365 Marketing, Odoo Marketing Automation, Freshsales, Salesforce and many more.You can find more integration for ZIWO here

The starting price of ZIWO is $109/User/Month

Researched by Rajat Gupta