Compare ZIWO vs uContact vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ZIWO (33) Get Quote Get Quote	uContact (29) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More	uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More
Entry Level Pricing	Starts from $109	Starts from $50
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	8.9/10	8.8/10
User Ratings	4.7 (110)	4.9 (29)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	11 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$109	$50
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.7 (based on 110 reviews)	4.9 (based on 29 reviews)
Rating Distribution	Excellent 28 Very Good 4 Good 1 Poor 0 Terible 0	Excellent 24 Very Good 5 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more	uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more
Pros and Cons	Automated detection of phone number country codes enhances convenience and efficiency. Easy access and navigation through different options in the apps, improving user experience. Excellent call tracking and recording capabilities contribute to operational efficiency. User-friendly interface and design with continuous improvement efforts for better usability. Ability to make calls remotely, facilitating work flexibility and productivity. Occasional system freezes causing delays in operation. Automatic logging out after page refresh affecting user experience. Limitations in features availability, like call counting on the home page and call number search.	Intuitive and user-friendly platform, suitable for both users and supervisors. Real-time monitoring capabilities for call center operations. Effective in increasing conversion numbers and connecting with leads. Versatile omnichannel communication features. Stable system with high uptime and user-friendly dashboard. Some users may find the platform complex initially without proper training or support. Limited customizations and marketplace options for advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Dynamics 365 Marketing 4.2 (4486 reviews) Odoo Marketing Automation 4.5 (28 reviews) Freshsales 4.6 (1395 reviews)	No Integration information available.

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	5 Videos	1 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 Calabrio One 4.2	Nextiva 4.4 FIVE CRM TalkDesk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ZIWO offers Free Trial, but uContact does not.

ZIWO is designed for Large Enterprises, Medium Business and Small Business.

uContact is designed for Large Enterprises, Medium Business and Small Business.

Pricing for ZIWO Starts at $109/User/Month whereas for uContact Starts at $50/User/Month.

Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ZIWO vs uContact vs Nextiva

ZIWO

uContact

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure