8.9
Spot Score
Revolutionize your customer service experience.
User Ratings
Main Features
Pricing
Starts from $109/User/Month
Free Trial available
Showing 1-10 out of 10
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Live Chat
+ 4 more
Unique Features
Concurrency Support
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
9.8
Spot Score
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Product Description
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Live Chat
+ 5 more
Unique Features
Concurrency Support
Predictive Dialer
Pricing
Starts from $85/user/month when monthly
8.5
Spot Score
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Product Description
The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open architecture and XML data standards make the Calabrio platform flexible enough to do one-off integrations ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Queue Management (Calls)
+ 2 more
Unique Features
Concurrency Support
Pricing
Calabrio One offers custom pricing plan
9.1
Spot Score
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Product Description
CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Live Chat
+ 5 more
Unique Features
Concurrency Support
Predictive Dialer
Pricing
CallTools offers custom pricing plan
8.8
Spot Score
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Product Description
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Live Chat
+ 5 more
Unique Features
Concurrency Support
Predictive Dialer
Pricing
Starts from $50/User/Month
9.6
Spot Score
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Product Description
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Live Chat
+ 5 more
Unique Features
Concurrency Support
Predictive Dialer
Pricing
Free Trial available
Starts from $25/User/Month when Billed Yearly
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Live Chat
+ 5 more
Unique Features
Concurrency Support
Predictive Dialer
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
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Product Description
Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $75/User/Month
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Product Description
Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Starts from $19.99/User/Month, also offers free forever plan
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Product Description
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
RingCentral Contact Center offers custom pricing plan
Researched by Rajat Gupta