Compare ZIWO vs CloudTalk vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ZIWO (33) Get Quote Get Quote	CloudTalk (1297) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More	CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More
Entry Level Pricing	Starts from $109	Starts from $25 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	8.9/10	9.6/10
User Ratings	4.7 (110)	4.4 (1099)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	11 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$109	$25 , Billed Yearly
Pricing Plans	Not Available	Starter Get Started Unlimited inbound & intracompany calls Click to call Automated call distribution Show more + Essential Get Started All Starter features, plus Advanced analytics with unlimited history Real-time client dashboard Show more + Expert Get Started All Essential features, plus Salesforce integration Power Dialer, Smart Dialer Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.7 (based on 110 reviews)	4.4 (based on 1099 reviews)
Rating Distribution	Excellent 28 Very Good 4 Good 1 Poor 0 Terible 0	Excellent 842 Very Good 342 Good 46 Poor 22 Terible 45
Expert's Review generated by AI	ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more	Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more
Pros and Cons	Automated detection of phone number country codes enhances convenience and efficiency. Easy access and navigation through different options in the apps, improving user experience. Excellent call tracking and recording capabilities contribute to operational efficiency. User-friendly interface and design with continuous improvement efforts for better usability. Occasional system freezes causing delays in operation. Automatic logging out after page refresh affecting user experience.	Easy to use interface with seamless integration for productivity tools like CRM systems. Fast and responsive customer support appreciated by users for efficient issue resolution. Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations. Reliable call quality even for international calls, reducing concerns about signal quality and cost. Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance. Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Dynamics 365 Marketing 4.2 (4486 reviews) Odoo Marketing Automation 4.5 (28 reviews) Freshsales 4.6 (1395 reviews)	Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	5 Videos	2 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 Calabrio One 4.2	Nextiva 4.4 CallTools 4.9 HoduCC 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both ZIWO and CloudTalk offer a Free Trial.

ZIWO is designed for Large Enterprises, Medium Business and Small Business.

CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for ZIWO Starts at $109/User/Month whereas for CloudTalk Starts at $25/User/Month when Billed Yearly.

Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ZIWO vs CloudTalk vs Nextiva

ZIWO

CloudTalk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure