Compare ZIWO vs RingCentral Contact Center

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ZIWO (33) Get Quote Get Quote	RingCentral Contact Center (50) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More	RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More
Entry Level Pricing	Starts from $109	Not Available
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	8.9/10	Not Available
User Ratings	4.7 (110)	3.7 (105)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	11 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$109	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Installed - Mac Mobile - iOS Installed - Windows Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Mac Mobile - iOS Installed - Windows Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.7 (based on 110 reviews)	3.7 (based on 105 reviews)
Rating Distribution	Excellent 28 Very Good 4 Good 1 Poor 0 Terible 0	Excellent 27 Very Good 10 Good 8 Poor 4 Terible 1
Expert's Review generated by AI	ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more	RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more
Pros and Cons	Automated detection of phone number country codes enhances convenience and efficiency. Easy access and navigation through different options in the apps, improving user experience. Excellent call tracking and recording capabilities contribute to operational efficiency. User-friendly interface and design with continuous improvement efforts for better usability. Ability to make calls remotely, facilitating work flexibility and productivity. Occasional system freezes causing delays in operation. Automatic logging out after page refresh affecting user experience. Limitations in features availability, like call counting on the home page and call number search.	Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility. Easy accessibility and remote functionality, making it convenient for remote work and connectivity. Customizable features, call recording, and various communication options (phone, fax, video, text). Centralized directory for easy access to contacts. User-friendly interface, straightforward setup, and usage. Inconsistent call quality, dropouts, and connectivity issues at times. Complex features like call transfers and minor bugs can be challenging to navigate. Occasionally inaccurate voicemail transcription and identification.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Dynamics 365 Marketing 4.2 (4486 reviews) Odoo Marketing Automation 4.5 (28 reviews) Freshsales 4.6 (1395 reviews)	Trello 4.3 (34350 reviews) Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews)

Media and Screenshots

Videos	5 Videos	2 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 Calabrio One 4.2	Dialer360 3.8 uContact 4.9 HoduCC 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ZIWO offers Free Trial, but RingCentral Contact Center does not.

ZIWO is designed for Large Enterprises, Medium Business and Small Business.

RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of ZIWO begins at $109/User/Month, while pricing details for RingCentral Contact Center are unavailable.

Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ZIWO vs RingCentral Contact Center

ZIWO

RingCentral Contact Center

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure