Compare ZIWO vs Dialpad Contact Center

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ZIWO (33) Get Quote Get Quote	Dialpad Contact Center (35) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More	Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and ... Read More
Entry Level Pricing	Starts from $109	Starts from $75
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.9/10	Not Available
User Ratings	4.7 (110)	4.5 (111)
	Get Quote	Get Quote

Software Demo

Demo	View demo	Dialpad Contact Center has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	11 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$109	$75
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.7 (based on 110 reviews)	4.5 (based on 111 reviews)
Rating Distribution	Excellent 28 Very Good 4 Good 1 Poor 0 Terible 0	Excellent 31 Very Good 3 Good 0 Poor 1 Terible 0
Expert's Review generated by AI	ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more	No Expert ai Review available for the product
Pros and Cons	Automated detection of phone number country codes enhances convenience and efficiency. Easy access and navigation through different options in the apps, improving user experience. Excellent call tracking and recording capabilities contribute to operational efficiency. User-friendly interface and design with continuous improvement efforts for better usability. Ability to make calls remotely, facilitating work flexibility and productivity. Occasional system freezes causing delays in operation. Automatic logging out after page refresh affecting user experience. Limitations in features availability, like call counting on the home page and call number search.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Dynamics 365 Marketing 4.2 (4486 reviews) Odoo Marketing Automation 4.5 (28 reviews) Freshsales 4.6 (1395 reviews)	No Integration information available.

Customers

Customers	No Customers information available.	Wework UBER TED

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	5 Videos	No videos available.

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 Calabrio One 4.2	Call Center Studio 4.7 UJET 4.7 Zultys MXIE 3.9

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both ZIWO and Dialpad Contact Center offer a Free Trial.

ZIWO is designed for Large Enterprises, Medium Business and Small Business.

Dialpad Contact Center is designed for Large Enterprises, Medium Business and Small Business.

Pricing for ZIWO Starts at $109/User/Month whereas for Dialpad Contact Center Starts at $75/User/Month.

Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

Some top alternatives to Dialpad Contact Center includes Call Center Studio, UJET, Zultys MXIE, Callision, Voximplant Kit, ice Contact Center, VoiceIQ, RingCentral Contact Center and SmartSpeech.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ZIWO vs Dialpad Contact Center

ZIWO

Dialpad Contact Center

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure