Compare Bright Pattern vs Truly vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Bright Pattern (95) Get Quote Get Quote	Truly (150) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. ... Read More	Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More
Entry Level Pricing	Not Available	Starts from $55 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.2/10	8.9/10
User Ratings	4.5 (79)	4.6 (104)
	Get Quote	Get Quote

Features

Total Features	10 Features	10 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$55 , Billed Yearly
Pricing Pans	Not Available	Growth Get Started Up to 10 Users CRM Integrations Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android) Show more + Enterprise Get Started International Numbers & Calling Call Transcription Premium Deskphone & Conference Room Integration Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 79 reviews)	4.6 (based on 104 reviews)
Rating Distribution	Excellent 80 Very Good 8 Good 6 Poor 1 Terible 0	Excellent 114 Very Good 26 Good 6 Poor 4 Terible 0
Expert's Review generated by AI	Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, ...Read more	Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more
Pros and Cons	User-friendly program with easy setup and quick issue resolution by the support team. Excellent support during and post-implementation, with a high level of investment and attention to detail. Fantastic call center telephony system with a variety of options for managing customer contacts. Great automation potential in voice and chat scenarios, offering high flexibility and control. Thorough and easy configuration and implementation process with regular follow-ups for maximizing platform usage. Limited integrations and customizations, making it complex for newcomers without adequate support. Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities. Some users find the rich features and capabilities of the platform intimidating initially.	Reliable metadata flow to CRM, enhancing efficiency. Desktop and mobile app availability for on-the-go usage. Easy dialing feature and user-friendly interface for seamless calls. Strong integration with Salesforce for efficient workflow and tracking. Ability to switch phone numbers easily for different purposes. Intimidating richness of features for new users without adequate support. Limited customization options and marketplace for advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	PaySimple 4.1 (684 reviews) Salesforce 4.3 (31400 reviews) Zapier 4.3 (3331 reviews)	No Integration information available.

Customers

Customers	Hitachi Canary melco	Uber wework Wix

Media and Screenshots

Screenshots	1 Screenshots	No screenshots available.
Videos	3 Videos	No videos available.

Alternatives

Alternatives	Nextiva 4.4 FIVE CRM XCALLY	Nextiva 4.4 FIVE CRM Calabrio One 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Truly offers Free Trial, but Bright Pattern does not.

Bright Pattern is designed for Large Enterprises, Medium Business and Small Business.

Truly is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Truly begins at $55/User/Month when Billed Yearly, while pricing details for Bright Pattern are unavailable.

Some top alternatives to Bright Pattern includes Nextiva, FIVE CRM, XCALLY, HoduCC, Call Center Studio, Truly, Genesys PureEngage, Vonage Contact Center, Genesys PureConnect, RingCentral Contact Center and Whelp.

Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, ImagineSales, TeleCapture, Aircall, My Hotline and Tracking Sales Calls.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Bright Pattern vs Truly vs Nextiva

Bright Pattern

Truly

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure