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Compare CircleLoop vs CloudTalk vs Nextiva

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Overview

Description

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an ... Read More

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More

Entry Level Pricing
  • Starts from $6.45
  • Starts from $25 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.1/10

9.6/10

User Ratings

4.3

(96)
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Software Demo

Demo

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Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $6.45
          • $25 , Billed Yearly
          Pricing Pans
          • Not Available
          • Starter

            • Unlimited inbound & intracompany calls

            • Click to call

            • Automated call distribution

            Show more +

          • Essential

            • All Starter features, plus

            • Advanced analytics with unlimited history

            • Real-time client dashboard

            Show more +

          • Expert

            • All Essential features, plus

            • Salesforce integration

            • Power Dialer, Smart Dialer

            Show more +

          • Browse all pricing plans
          Pricing Pagecircleloop pricingcloudtalk pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          125

          Very Good

          8

          Good

          6

          Poor

          12

          Terible

          20

          Excellent

          842

          Very Good

          342

          Good

          46

          Poor

          22

          Terible

          45

          Expert's Review generated by AI

          CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality ...Read more

          Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more

          Pros and Cons
          • Efficient and helpful customer support team that is responsive to user needs and requests.

          • Quick and seamless setup process with personalized configurations, especially for new users.

          • User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.

          • Good value for the service provided, making it suitable for small businesses looking to save costs.

          • Positive feedback on the quality of calls and technical support provided.

          • Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

          • Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.

          • Inconsistent call forwarding and call dropping issues impacting the reliability of the service, especially for businesses.

          • Easy to use interface with seamless integration for productivity tools like CRM systems.

          • Fast and responsive customer support appreciated by users for efficient issue resolution.

          • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

          • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

          • User-friendly design and intuitive features make it dummy-proof and suitable for non-technical users.

          • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

          • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

          • Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          CircleLoop screenshot

          6 Screenshots

          Agent Information

          3 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both CircleLoop and CloudTalk offer a Free Trial.

          CircleLoop is designed for Freelancers, Medium Business and Small Business.

          CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for CircleLoop Starts at $6.45/User/Month whereas for CloudTalk Starts at $25/User/Month when Billed Yearly.

          Some top alternatives to CircleLoop includes Nextiva, Dialer360, CloudTalk, HoduCC, Call Center Studio, TelebuHub, Truly, 3CX, My Hotline and CloudCall.

          Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].