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9.3

Spot Score

Reamaze - Help Desk Software

Reamaze

Revolutionizing customer support for seamless communication.

4.6

(143)

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Starts from $27.55/User/Month when Billed Yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is Reamaze?

Affiliate Disclosure

Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two editions: Lite and Pro . Both can be used on Windows, MacOS , and Linux platforms. Reamaze makes communication easy across company with its modern design and clear communication channels.

Pricing

  • Starts from $27.55/User/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Freelancers

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

  • Installed - Mac

Reamaze software demo

Reamaze has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Reamaze Features

Features Score:

Self Service Portal
Live Chat
Alerts (Escalation)
Contract (SLA Management)
Knowledge Base
Ticket Management
Document Storage
Knowledge Database
Offline Form
Shortcut Messages
Video Chat
Automated Routing
Known Issue Management
Surveys & Feedback
Macros (Templated Responses)
Multi-Channel Communication
Social Media Integration
Incident Management
Agent Scheduling
Co-Browsing
Transfers
Visitor Targeting
Customizable Branding
Call Me Option

Reamaze Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Reamaze Pricing

  • Starts from $27.55/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Basic

  • Unlimited Email Inboxes

  • Live Chat

  • Social Media Channels

  • Public/Internal FAQ

  • Workflow Automation (Macros)

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Pro

  • Includes features of Basic plan, plus

  • Manage Multiple Brands in one Account

  • Live View of Site Visitors

  • Advanced Reporting

  • SMS and Voice Channels

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Plus

  • Includes features of Pro plan, plus

  • Peek (Live Screensharing)

  • Departments (Staff Groups)

  • Staff Performance Reporting

  • Staff Shifts and Vacation Days

Show more +

Enterprise

Explore in-depth pricing

Screenshots of the Reamaze Pricing Page

Reamaze pricing
Reamaze pricing

Disclaimer: Pricing information for Reamaze is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Reamaze

Free Reamaze Alternatives

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9.5

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Reamaze Reviews & Ratings

4.6

Excellent

Based on 143 ratings & 139 reviews

Rating Distribution

Excellent

(108)

Very Good

(25)

Good

(4)

Poor

(2)

Terible

(0)

User Review

J

Jared

11/13/21

5 out of 5

Best system when it comes to support services

PROS & CONS What are the best aspects of this product? We have tried a myriad of other platforms for helpdesk support before, but we are not ...

Read more

C

Cole

11/03/21

5 out of 5

Efficiently provide support through mobile

PROS & CONS What are the best aspects of this product? Easy and fast to use for responding to customer queries through mobile. Yes, through this ...

Read more

P

Preston

10/27/21

4 out of 5

System that carries essential features for helpdesk operation

PROS & CONS What are the best aspects of this product? It has a helpful feature where we can put some notes and info that co-workers can check. They ...

Read more

B

Bryce

08/10/21

4 out of 5

The helpdesk system solution we’ve been looking for

PROS & CONS What are the best aspects of this product? This is a big help for organizing our business in terms of communicating with people outside ...

Read more

View all Reviews

Reamaze Customers

Kabrita-logo

Kabrita

Animatron-logo

Animatron

Printful-logo

Printful

Caulipower-logo

Caulipower

GoodDollar-logo

GoodDollar

Boley-logo

Boley

Naturelo-logo

Naturelo

Fittea-logo

Fittea

authenticity50-logo

authenticity50

Caraway-logo

Caraway

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View all integrations

Reamaze Support

Customer Service

Business Hours

Online

Location

San Jose, California

Reach out to Reamaze Social channels

Reamaze Instagram

Reamaze YouTube

Reamaze LinkedIn

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Reamaze is a Help Desk Software. Reamaze offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.

Some top alternatives to Reamaze includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and Little SaaS Communication.

Yes, Reamaze provides API.

Yes, Reamaze provides mobile app.

Reamaze is located in San Jose, California

Reamaze offers Free Trial, Subscription, Quotation Based pricing models

Yes, Reamaze can integrate with Stripe Payments, Jira, Upscope, ActiveCampaign and many more.You can find more integration for Reamaze here

The starting price of Reamaze is $27.55/User/Month when Billed Yearly

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Researched by Rajat Gupta

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9931 Corporate Campus Dr
Louisville, Kentucky 40223, USA

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Louisville, Kentucky 40223, USA