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Compare Reamaze vs Zoho Desk vs Zendesk Support vs ManageEngine ServiceDesk Plus

Overview

Description

Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two ... Read More

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

Entry Level Pricing
  • Starts from $27.55 , Billed Yearly
  • Starts from $14 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.3/10

9.7/10

User Ratings
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Features

Total Features

24 Features

17 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $27.55 , Billed Yearly
          • $14 , Billed Yearly
          Pricing Pans
          • Basic

            • Unlimited Email Inboxes

            • Live Chat

            • Social Media Channels

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          • Pro

            • Includes features of Basic plan, plus

            • Manage Multiple Brands in one Account

            • Live View of Site Visitors

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          • Plus

            • Includes features of Pro plan, plus

            • Peek (Live Screensharing)

            • Departments (Staff Groups)

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          • Browse all pricing plans
          • Free

            • 3 Free Agents

            • Email Ticketing

            • Comment in Ticket

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          • Standard

            • Unlimited Agents

            • Includes features of Free plan, plus

            • Ticket Tags: 20 Tags/Ticket

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          • Professional

            • Includes features of Standard plan, plus

            • Ticket Tags: 30 Tags/Ticket

            • Approvals

            Show more +

          • Browse all pricing plans
          Pricing Pagereamaze pricingzoho-desk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          108

          Very Good

          25

          Good

          4

          Poor

          2

          Terible

          0

          Excellent

          2628

          Very Good

          1272

          Good

          213

          Poor

          15

          Terible

          19

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Kabrita

          Kabrita

          Animatron

          Animatron

          Printful

          Printful

          NHS

          NHS

          Zoho Desk_customers_0

          Zoho Desk_customers_0

          Zoho Desk_customers_3

          Zoho Desk_customers_3

          Media and Screenshots

          Screenshots
          Contact Management

          3 Screenshots

          Zoho Desk

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Reamaze and Zoho Desk offer a Free Trial.

          Reamaze is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Reamaze Starts at $27.55/User/Month when Billed Yearly whereas for Zoho Desk Starts at $14/User/Month when Billed Yearly.

          Some top alternatives to Reamaze includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, Jitbit Helpdesk, Gorgias, ReadyDesk, LabiDesk, DeskMoz, LiveHelpNow, HelpOnClick and Little SaaS Communication.

          Some top alternatives to Zoho Desk includes Zendesk Support, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].