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Compare Reamaze vs ClickDesk vs ZoomInfo Chat

Reamaze - Help Desk Software
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ClickDesk - Live Chat Software
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Overview

Description

Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two ... Read More

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More

Entry Level Pricing
  • Starts from $27.55 , Billed Yearly
  • Starts from $12.99 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.3/10

9.1/10

User Ratings
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Software Demo

Demo

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Features

Total Features

24 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $27.55 , Billed Yearly
          • $12.99 , Billed Yearly
          Pricing Pans
          • Basic

            • Unlimited Email Inboxes

            • Live Chat

            • Social Media Channels

            Show more +

          • Pro

            • Includes features of Basic plan, plus

            • Manage Multiple Brands in one Account

            • Live View of Site Visitors

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          • Plus

            • Includes features of Pro plan, plus

            • Peek (Live Screensharing)

            • Departments (Staff Groups)

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          • Browse all pricing plans
          Pricing Pagereamaze pricingclickdesk pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          108

          Very Good

          25

          Good

          4

          Poor

          2

          Terible

          0

          Excellent

          37

          Very Good

          39

          Good

          4

          Poor

          1

          Terible

          3

          Expert's Review generated by AI

          No Expert ai Review available for the product

          ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.

          • User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.

          • Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.

          • Integration with popular business applications, enhancing productivity and workflow efficiency.

          • Combination of chat, helpdesk, call, and social engagement features, offering comprehensive solutions in one platform.

          • Occasional issues with slow customer support response times, leading to delays in issue resolution.

          • Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.

          • Complexity in mastering all features, especially for newer users, requiring time to grasp full capabilities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Kabrita

          Kabrita

          Animatron

          Animatron

          Printful

          Printful

          Mirantis

          Mirantis

          Smart Tuition

          Smart Tuition

          Manage Protect

          Manage Protect

          Media and Screenshots

          Screenshots
          Contact Management

          3 Screenshots

          Live Chat screenshot

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Reamaze offers Free Trial, but ClickDesk does not.

          Reamaze is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Reamaze Starts at $27.55/User/Month when Billed Yearly whereas for ClickDesk Starts at $12.99/User/Month when Billed Yearly.

          Some top alternatives to Reamaze includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, Jitbit Helpdesk, Gorgias, ReadyDesk, LabiDesk, DeskMoz, LiveHelpNow, HelpOnClick and Little SaaS Communication.

          Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].