What is Live Chat Software?
Companies may use live chat software to connect with website visitors in real time via chat windows. Customer service employees can use live chat software to assist consumers who have queries about items or how to navigate the website. Support agents can utilise pop-up chat windows to encourage... Read more
Researched and Edited by Rajat Gupta
Last updated: December 2024
Live Chat Software overview
Read buyer's guideResearched and Edited by Rajat Gupta
Last updated: December 2024
Common Features
Visitor Targeting
Knowledge Database
Agent Scheduling
Shortcut Messages
+ 26 more
Unique Features
Community Forums
Alert Notifications
Multi-channel Messaging
Chat (Messaging)
+ 101 more
Pricing
58% Software offers Free Trial
40% Software offers Freemium
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Showing 1-20 out of 154
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8.2/10
Spot Score
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Product Description
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
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ZoomInfo Chat offers custom pricing plan
9.8/10
Spot Score
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Product Description
Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, resulting in faster sales and improved lead generation. Engage customers with ...
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Starts from $59/Month
9.8/10
Spot Score
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Product Description
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...
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Free Trial available
Starts from $16/User/Month when Billed Yearly
9.8/10
Spot Score
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Product Description
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
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Free Trial available
Starts from $15/User/Month, also offers free forever plan
9.7/10
Spot Score
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Product Description
tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and support tickets, creating a helpful and efficient environment. It simplifies the shopping experience by ...
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9.7/10
Spot Score
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Product Description
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
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Free Trial available
Starts from $25/User/Month, also offers free forever plan
9.6/10
Spot Score
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Product Description
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, ...
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Free Trial available
Starts from $13/User/Month when Billed Yearly, also offers free forever plan
9.6/10
Spot Score
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Product Description
BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of their reputation. BirdEye makes it easy to proactively monitor online ...
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Free Trial available
BirdEye offers custom pricing plan
9.5/10
Spot Score
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Product Description
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...
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Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.4/10
Spot Score
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Product Description
Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging, comprehensive visitor insights, and custom pre-chat surveys. Keep track ...
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Free Trial available
Olark offers custom pricing plan
9.3/10
Spot Score
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Product Description
"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests ...
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Free Trial available
Starts from $8.25/Month when Billed Yearly, also offers free forever plan
9.3/10
Spot Score
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Product Description
Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...
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Free Trial available
Starts from $29/User/Month
9.3/10
Spot Score
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Product Description
SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...
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Free Trial available
Starts from $16/User/Month
9.3/10
Spot Score
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Product Description
LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through chat, SMS, tickets, and FAQs, while offering the flexibility to connect with users through their preferred ...
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Free Trial available
Starts from $9/Month
9.3/10
Spot Score
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Product Description
Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app assistance for leading mobile apps and games. What sets Helpshift apart is its pioneering approach of in-app ...
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Helpshift offers custom pricing plan
9.3/10
Spot Score
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Product Description
Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...
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Free Trial available
9.3/10
Spot Score
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Product Description
Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time chat, your operators can easily interact with visitors and boost your conversion rate. Gain valuable insights ...
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Starts from $10/User/Month when Billed Yearly, also offers free forever plan
9.3/10
Spot Score
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Product Description
Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two editions: Lite and Pro . Both can be used on Windows, MacOS , and Linux platforms. Reamaze makes communication ...
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Free Trial available
Starts from $27.55/User/Month when Billed Yearly
9.2/10
Spot Score
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Product Description
Giosg is a dynamic live chat platform that helps businesses enhance their lead conversion rates and drive growth. By offering personalized interactions, it allows enterprises to focus on converting warm leads and retaining satisfied customers. With its AI-powered capabilities, Giosg also ...
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Free Trial available
Giosg offers custom pricing plan
9.2/10
Spot Score
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Product Description
Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert prospects into paying customers and boost sales. It also includes auto messages, ticketing, email ...
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Free Trial available
Starts from $12/User/Month when Billed Yearly
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Stuck on something? We're here to help with all the questions and answers in one place.
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