Spot Score

HelpCrunch

Revolutionize customer communication for ultimate success.

4.5

(194)

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Starts from $12/User/Month when Billed Yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is HelpCrunch?

Affiliate Disclosure

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert prospects into paying customers and boost sales. It also includes auto messages, ticketing, email automation, and a dedicated help desk for quality customer service. The Live Chat 2.0 feature provides a 30% improvement in conversion rates compared to traditional chats. You can engage with website visitors through the in-app messenger and automate email marketing activities. Plus, track customer data, educate them about your product, and initiate up-sell and cross-sell opportunities with auto messages. Discover the true value of your product and enhance customer engagement with HelpCrunch. Upgrade your communication game

Pricing

Starts from $12/User/Month when Billed Yearly
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

HelpCrunch software demo

View demo

HelpCrunch Pricing

Claim a Free Trial

Free Trial

Yes, It's available

HelpCrunch Pricing

Starts from $12/User/Month when Billed Yearly

Pricing Model

Free trial
Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Standard (Live chat)

1 chat widget
3 chat auto messages
3 popups
Help desk
Knowledge base

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Premium(Live chat)

5 chat widgets
Unlimited chat auto messages
Unlimited popups
Help desk
Knowledge base

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Enterprise(Live Chat)

Includes features of Premium plan, plus
5+ chat widgets
20+ team members
Personal onboarding assistant

Standard (Live Chat and Email)

1 chat widget
3 chat auto messages
3 popups
3 email auto messages
1000 emails per team member

Show more +

Explore in-depth pricing

Screenshots of the HelpCrunch Pricing Page

Disclaimer: Pricing information for HelpCrunch is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for HelpCrunch

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HelpCrunch Reviews & Ratings

4.5

Very Good

Based on 194 ratings & 243 reviews

Rating Distribution

Excellent

(210)

Very Good

(22)

Good

(2)

Poor

(1)

Terible

(8)

Expert's Review generated by AI

HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining features like chat, knowledge base, and help desk seamlessly. The affordability of HelpCrunch compared to other tools is also a key selling point for many users. Additionally, ...Read more

HelpCrunch pros and cons

Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.
Saves time by consolidating multiple tools into one with great functionality.
Clean and intuitive tool that works out of the box.
Affordable pricing with all the necessary features.
Provides solid support and useful features like FAQ browsing and unified inbox.

Occasional issues with basic features breaking, requiring time to fix.
Support responsiveness can vary, leading to frustrations with critical functionality failures.
Limited functionality for messaging offline and email follow-up, with recurrent interruptions affecting operational efficiency.

User Review

Dmytro P

12/12/23

5 out of 5

"My experience with HelpCrunch"

What do you like best about HelpCrunch? I want to share my experience. I am a CTO at FinX. Before the war started, we used a chat room of a well-known ...

Eugene S

11/27/23

4.5 out of 5

"Well-designed, great functioning, universal live chat"

What do you like best about HelpCrunch? Now we use one HelpCrunch instead of jiggling the dozen tools. It really saves the time. What do you dislike ...

Youri K

11/13/23

4.5 out of 5

"Powerful, yet simple email automation"

What do you like best about HelpCrunch? Very clean and intuitive tool. As we mianly use email automation tools, we previusly strugged with similar ...

Anonymous User

11/03/23

4 out of 5

"Great app for a good price"

What do you like best about HelpCrunch? It has all the features I need and the price is super! What do you dislike about HelpCrunch?

View all Reviews

HelpCrunch Customers

Halebop

Seranking

ESB

Statcounter

HelpCrunch Integrations

4.1

3.2

4.5

4.2

4.3

4.1

4.6

4.3

4.4

4.1

4.3

4.7

4.5

View all integrations

HelpCrunch Support

Contact

+1 650-741-0034

Customer Service

Online

Location

Wilmington, Delaware

Reach out to HelpCrunch Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

HelpCrunch is a Live Chat Software. HelpCrunch offers Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form and many more functionalities.

Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat and Smartchat.

Yes, HelpCrunch provides API.

Yes, HelpCrunch provides mobile app.

HelpCrunch is located in Wilmington, Delaware

HelpCrunch offers Free Trial, Subscription, Quotation Based pricing models

Yes, HelpCrunch can integrate with WordPress, Wix, Squarespace, Jimdo and many more.You can find more integration for HelpCrunch here

The starting price of HelpCrunch is $12/User/Month when Billed Yearly

Researched by Rajat Gupta

HelpCrunch

What is HelpCrunch?

Pricing

Customer Type

Platform Type

HelpCrunch software demo

HelpCrunch Features

HelpCrunch Pricing

Free HelpCrunch Alternatives

ZoomInfo Chat

ClickDesk

LiveAgent

LiveChat

DeskMoz

Zendesk Chat

Intercom

LiveHelpNow

Comm100 Live Chat

HelpOnClick

HelpCrunch Reviews & Ratings

HelpCrunch Customers

HelpCrunch Integrations

HelpCrunch Support

Reach out to HelpCrunch Social channels

Frequently Asked Questions (FAQs)