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Compare HelpCrunch vs LiveHelpNow vs ZoomInfo Chat

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Overview

Description

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through ... Read More

Entry Level Pricing
  • Starts from $12 , Billed Yearly
  • Starts from $9
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.2/10

9.3/10

User Ratings
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Software Demo

Demo

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View demo

Features

Total Features

21 Features

25 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $12 , Billed Yearly
          • $9
          Pricing Plans
          • Standard (Live chat)

            • 1 chat widget

            • 3 chat auto messages

            • 3 popups

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          • Premium(Live chat)

            • 5 chat widgets

            • Unlimited chat auto messages

            • Unlimited popups

            Show more +

          • Enterprise(Live Chat)

            • Includes features of Premium plan, plus

            • 5+ chat widgets

            • 20+ team members

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          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          210

          Very Good

          22

          Good

          2

          Poor

          1

          Terible

          8

          Excellent

          97

          Very Good

          53

          Good

          13

          Poor

          2

          Terible

          3

          Expert's Review generated by AI

          HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more

          LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to ...Read more

          Pros and Cons
          • Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.

          • Saves time by consolidating multiple tools into one with great functionality.

          • Clean and intuitive tool that works out of the box.

          • Affordable pricing with all the necessary features.

          • Provides solid support and useful features like FAQ browsing and unified inbox.

          • Occasional issues with basic features breaking, requiring time to fix.

          • Support responsiveness can vary, leading to frustrations with critical functionality failures.

          • Limited functionality for messaging offline and email follow-up, with recurrent interruptions affecting operational efficiency.

          • Outstanding customer service with quick issue resolution and great support staff.

          • User-friendly and easy to navigate, making it simple for users.

          • Limited customizations and features, making it challenging for newcomers without proper support.

          • Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Halebop

          Halebop

          Seranking

          Seranking

          ESB

          ESB

          LiveHelpNow_customers_4

          LiveHelpNow_customers_4

          LiveHelpNow_customers_0

          LiveHelpNow_customers_0

          LiveHelpNow_customers_3

          LiveHelpNow_customers_3

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both HelpCrunch and LiveHelpNow offer a Free Trial.

          HelpCrunch is designed for Large Enterprises, Medium Business and Small Business.

          LiveHelpNow is designed for Medium Business and Small Business.

          Pricing for HelpCrunch Starts at $12/User/Month when Billed Yearly whereas for LiveHelpNow Starts at $9/Month.

          Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Intercom, LiveHelpNow, Comm100 Live Chat, HelpOnClick and Smartchat.

          Some top alternatives to LiveHelpNow includes ZoomInfo Chat, ClickDesk, Deskero, LiveAgent, HelpDesk, lemtalk, LabiDesk, LiveChat, Crisp, Zendesk Chat and HelpOnClick.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].