Compare HelpCrunch vs ClickDesk vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HelpCrunch (243) Get Quote Get Quote	ClickDesk (84) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More	ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More
Entry Level Pricing	Starts from $12 , Billed Yearly	Starts from $12.99 , Billed Yearly
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	9.2/10	9.1/10
User Ratings	4.5 (194)	4 (95)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	21 Features	9 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$12 , Billed Yearly	$12.99 , Billed Yearly
Pricing Pans	Standard (Live chat) Get Started 1 chat widget 3 chat auto messages 3 popups Show more + Premium(Live chat) Get Started 5 chat widgets Unlimited chat auto messages Unlimited popups Show more + Enterprise(Live Chat) Get Started Includes features of Premium plan, plus 5+ chat widgets 20+ team members Show more + Browse all pricing plans	Free Get Started Free for 10 users 30 chats Handle 25 tickets Show more + Lite Get Started Unlimited Chats Widget Customization Chat Transfer & Groups Show more + Pro Get Started Chat Conferencing CRM Integration and API Video Chat Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 194 reviews)	4 (based on 95 reviews)
Rating Distribution	Excellent 210 Very Good 22 Good 2 Poor 1 Terible 8	Excellent 37 Very Good 39 Good 4 Poor 1 Terible 3
Expert's Review generated by AI	HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more	ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more
Pros and Cons	Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration. Saves time by consolidating multiple tools into one with great functionality. Clean and intuitive tool that works out of the box. Affordable pricing with all the necessary features. Provides solid support and useful features like FAQ browsing and unified inbox. Occasional issues with basic features breaking, requiring time to fix. Support responsiveness can vary, leading to frustrations with critical functionality failures. Limited functionality for messaging offline and email follow-up, with recurrent interruptions affecting operational efficiency.	Facilitates easy and effective communication with clients, enhancing customer service and satisfaction. User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training. Affordable pricing for the range of features provided, making it accessible to businesses of various sizes. Integration with popular business applications, enhancing productivity and workflow efficiency. Combination of chat, helpdesk, call, and social engagement features, offering comprehensive solutions in one platform. Occasional issues with slow customer support response times, leading to delays in issue resolution. Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage. Complexity in mastering all features, especially for newer users, requiring time to grasp full capabilities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews) Squarespace 4.5 (3521 reviews)	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews)

Customers

Customers	Halebop Seranking ESB	Mirantis Smart Tuition Manage Protect

Media and Screenshots

Screenshots	No screenshots available.	4 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

HelpCrunch offers Free Trial, but ClickDesk does not.

HelpCrunch is designed for Large Enterprises, Medium Business and Small Business.

ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for HelpCrunch Starts at $12/User/Month when Billed Yearly whereas for ClickDesk Starts at $12.99/User/Month when Billed Yearly.

Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Intercom, LiveHelpNow, Comm100 Live Chat, HelpOnClick and Smartchat.

Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare HelpCrunch vs ClickDesk vs ZoomInfo Chat

HelpCrunch

ClickDesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure