What are the key features of Live Chat Software?

These are the key features of Live Chat Software. Self Service Portal, Contact Management, Marketing Automation, Customer Support, Multiple Company, Multi-user Login, CRM, Marketing Management, Performance Metrics and Chat (Messaging)

Is there a free version or trial available for Live Chat Software?

Yes. Here are some Live Chat Software with free trial. LiveChat, Crisp, JivoChat, Freshchat, Olark, Provide Support, Comm100 Live Chat, SnapEngage, LiveHelpNow, Freshdesk Messaging (Formerly Freshchat), Giosg, HelpCrunch, Userlike, REVE Chat and Customerly

What are top rated Live Chat Software?

Here are top rated Live Chat Software. Respond.io, ChatGen, IntelliTicks, WebGreeter, NinjaChat by 500apps, Smith.ai Virtual Receptionists, iFlyChat, Chatdesk Teams, iAdvize, Chaport, Helpwise, Lime Talk, DontGo, DeskMoz and ChatSupport

Is there any Live Chat Software available with the mobile app?

Yes. Here are some Live Chat Software available with the mobile app. Intercom, LiveChat, tawk.to, Crisp, JivoChat, Freshchat, Comm100 Live Chat, SnapEngage, LiveHelpNow, Helpshift, Freshdesk Messaging (Formerly Freshchat), Smartsupp, Giosg, HelpCrunch and Acquire

What are the best Live Chat Software for small businesses?

Here are the best Live Chat Software for small businesses. Intercom, LiveChat, tawk.to, Crisp, JivoChat, Freshchat, Olark, Provide Support, Comm100 Live Chat, SnapEngage, LiveHelpNow, Helpshift, Freshdesk Messaging (Formerly Freshchat), Smartsupp and Giosg

List of Free Live Chat Software in May 2025

Showing 1-20 out of 118

List of the Best Live Chat Software For Free as of May 2025

9.8

Spot Score

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

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4.4

(791)

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Product Description

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Pricing

Free Trial available

Starts from $16/User/Month when Billed Yearly

9.7

Spot Score

Crisp

Transforming customer conversations, one click at a time.

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4.3

(140)

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Product Description

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

Pricing

Free Trial available

Starts from $25/User/Month, also offers free forever plan

9.6

Spot Score

JivoChat

Connect and convert with JivoChat.

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4.2

(92)

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Product Description

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, ...

Pricing

Free Trial available

Starts from $13/User/Month when Billed Yearly, also offers free forever plan

9.5

Spot Score

Freshchat

Upgrade your customer service with intelligent messaging.

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4.5

(630)

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Product Description

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...

Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

9.4

Spot Score

Olark

Connect with customers. Streamline communication. Boost conversions.

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4.3

(250)

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Product Description

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging, comprehensive visitor insights, and custom pre-chat surveys. Keep track ...

Pricing

Free Trial available

Olark offers custom pricing plan

9.3

Spot Score

Provide Support

Enhance customer support with effortless live chat.

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4.5

(53)

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Product Description

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests ...

Pricing

Free Trial available

Starts from $8.25/Month when Billed Yearly, also offers free forever plan

9.3

Spot Score

Comm100 Live Chat

Maximize customer satisfaction with personalized interactions.

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4.5

Add to compare

Product Description

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...

Pricing

Free Trial available

Starts from $29/User/Month

9.3

Spot Score

SnapEngage

Streamline customer engagement & boost sales with SnapEngage.

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4.5

(138)

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Product Description

SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...

Pricing

Free Trial available

Starts from $16/User/Month

9.3

Spot Score

Freshdesk Messaging (Formerly Freshchat)

Effortless customer service for the digital world.

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4.4

(630)

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Product Description

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...

Pricing

Free Trial available

9.3

Spot Score

Smartsupp

Improve customer satisfaction with real-time chat.

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4.4

(410)

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Product Description

Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time chat, your operators can easily interact with visitors and boost your conversion rate. Gain valuable insights ...

Pricing

Starts from $10/User/Month when Billed Yearly, also offers free forever plan

9.3

Spot Score

LiveHelpNow

Elevate your customer service with LiveHelpNow.

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4.3

(168)

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Product Description

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through chat, SMS, tickets, and FAQs, while offering the flexibility to connect with users through their preferred ...

Pricing

Free Trial available

Starts from $9/Month

9.2

Spot Score

Userlike

Empowering real-time chat for exceptional customer communication.

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4.6

(462)

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Product Description

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...

Pricing

Free Trial available

Starts from $90/Month when Billed Yearly, also offers free forever plan

9.2

Spot Score

Giosg

Boost conversions and delight customers with Giosg.

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4.5

(11)

Add to compare

Product Description

Giosg is a dynamic live chat platform that helps businesses enhance their lead conversion rates and drive growth. By offering personalized interactions, it allows enterprises to focus on converting warm leads and retaining satisfied customers. With its AI-powered capabilities, Giosg also ...

Pricing

Free Trial available

Giosg offers custom pricing plan

9.2

Spot Score

HelpCrunch

Revolutionize customer communication for ultimate success.

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4.5

(243)

Add to compare

Product Description

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert prospects into paying customers and boost sales. It also includes auto messages, ticketing, email ...

Pricing

Free Trial available

Starts from $12/User/Month when Billed Yearly

9.1

Spot Score

ClickDesk

Seamlessly serve your customers with ClickDesk.

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4.0

(84)

Add to compare

Product Description

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...

Pricing

Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan

9.1

Spot Score

REVE Chat

Empower your online communication with REVE Chat.

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3.4

(23)

Add to compare

Product Description

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to connect with customers in real-time. With a live chat widget available on your ...

Pricing

Free Trial available

Starts from $13.50/Month when Billed Yearly

9.1

Spot Score

Tidio Chat

Streamlined communication for ultimate customer satisfaction.

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Add to compare

Product Description

"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers through live chat, Messenger, and email all from one convenient place. With ...

Pricing

Starts from $12.50/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Respond.io

Streamline your business messaging for faster results.

Request a Quote

5.0

(147)

Add to compare

Product Description

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...

Pricing

Starts from $29/Month, also offers free forever plan

9.0

Spot Score

Customerly

Simplify customer management and boost sales with Customerly.

Request a Quote

4.6

(17)

Add to compare

Product Description

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...

Pricing

Free Trial available

Starts from $24/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Formilla.com

Maximize customer engagement and generate leads effortlessly.

Request a Quote

4.6

(1)

Add to compare

Product Description

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...

Pricing

Free Trial available

Starts from $23.99/Month when Billed Yearly, also offers free forever plan

1 2 3 4 ...6

Software	Entry Price	Ratings	Spot Score	Learn More
Intercom	$59	4.3	9.8	Intercom Pricing
LiveChat	$16, Billed Yearly	4.4	9.8	LiveChat Pricing
LiveAgent	$15	4.7	9.8	LiveAgent Pricing
tawk.to	-	4.2	9.7	tawk.to Pricing
Crisp	$25	4.3	9.7	Crisp Pricing
JivoChat	$13, Billed Yearly	4.2	9.6	JivoChat Pricing
BirdEye	-	4.2	9.6	BirdEye Pricing
Freshchat	$15, Billed Yearly	4.5	9.5	Freshchat Pricing
Olark	-	4.3	9.4	Olark Pricing
Provide Support	$8.25, Billed Yearly	4.5	9.3	Provide Support Pricing

Best Live Chat Software For Free

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Crisp

Transforming customer conversations, one click at a time.

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

JivoChat

Connect and convert with JivoChat.

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, ...

Freshchat

Upgrade your customer service with intelligent messaging.

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...

Olark

Connect with customers. Streamline communication. Boost conversions.

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging, comprehensive visitor insights, and custom pre-chat surveys. Keep track ...

Provide Support

Enhance customer support with effortless live chat.

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests ...

Comm100 Live Chat

Maximize customer satisfaction with personalized interactions.

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...

SnapEngage

Streamline customer engagement & boost sales with SnapEngage.

SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...

Freshdesk Messaging (Formerly Freshchat)

Effortless customer service for the digital world.

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...

Smartsupp

Improve customer satisfaction with real-time chat.

LiveHelpNow

Elevate your customer service with LiveHelpNow.

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through chat, SMS, tickets, and FAQs, while offering the flexibility to connect with users through their preferred ...

Userlike

Empowering real-time chat for exceptional customer communication.

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...

Giosg

Boost conversions and delight customers with Giosg.

Giosg is a dynamic live chat platform that helps businesses enhance their lead conversion rates and drive growth. By offering personalized interactions, it allows enterprises to focus on converting warm leads and retaining satisfied customers. With its AI-powered capabilities, Giosg also ...

HelpCrunch

Revolutionize customer communication for ultimate success.

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert prospects into paying customers and boost sales. It also includes auto messages, ticketing, email ...

ClickDesk

Seamlessly serve your customers with ClickDesk.

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...

REVE Chat

Empower your online communication with REVE Chat.

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to connect with customers in real-time. With a live chat widget available on your ...

Tidio Chat

Streamlined communication for ultimate customer satisfaction.

"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers through live chat, Messenger, and email all from one convenient place. With ...

Respond.io

Streamline your business messaging for faster results.

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...

Customerly

Simplify customer management and boost sales with Customerly.

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...

Formilla.com

Maximize customer engagement and generate leads effortlessly.

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...

Compare Top Products

Top Live Chat Software

Frequently Asked Questions (FAQs)