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9.0

Spot Score

Respond.io - Live Chat Software

Respond.io

Streamline your business messaging for faster results.

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Starts from $29/Month, also offers free forever plan

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What is Respond.io?

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing contacts from multiple channels. The platform's speed and efficiency enable teams to close deals and tickets three times faster. It also allows users to create detailed customer profiles, send messages through various channels, and track real-time analytics. Additionally, Respond.io offers automation features such as tagging, assigning, and replying to messages for faster and superior customer service. Say goodbye to scattered communications with Respond.io.

Pricing

  • Starts from $29/Month

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Respond.io software demo

View demo

Respond.io Features

Respond.io Pricing

Visit website

Free Trial

  • Not available

Respond.io Pricing

  • Starts from $29/Month

  • Offers free forever plan

Pricing Model

  • Freemium

  • Paid Plans (Subscription /Quotation Based )

Visit website

Screenshots of the Respond.io Pricing Page

Disclaimer: Pricing information for Respond.io is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Respond.io Reviews & Ratings

5

Excellent

Based on 6 ratings & 147 reviews

Rating Distribution

Excellent

(125)

Very Good

(14)

Good

(2)

Poor

(2)

Terible

(4)

Expert's Review generated by AI

Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging platforms, such as WhatsApp and Facebook, streamlining communication processes for businesses. The standout feature highlighted by users is the robust workflows ...Read more

Respond.io pros and cons

  • Great customer support and follow-up service across all platforms.

  • Multichannel customer service platform, excellent for organizing and providing customer service.

  • Easy access and quick results, especially effective with WhatsApp integration.

  • Rich features, particularly workflows, providing seamless management of messages and agent workload.

  • Stable platform without crashes and easy implementation.

  • Limited workspaces available, affecting scalability for some users.

  • Some users find the platform pricey, though discounts are offered.

  • Limited features for advanced customizations, like WhatsApp QR code.

User Review

IS

Ibrahim S

06/04/24

5 out of 5

"Best service"

What do you like best about respond.io? The best customer support and follow-up service on all platforms What do you dislike about respond.io? Nothing ...

Read more

TT

Timo T

02/02/24

5 out of 5

"Respond.io is excellent customer service platform"

What do you like best about respond.io? Multichannel customer service platform. Keep all the contact points highly organized and provide excellent ...

Read more

BM

Brownland Marketing

01/29/24

1 out of 5

DO NOT USE

DO NOT USE . WARNING

PJ

Pascal J

01/04/24

5 out of 5

"Totally the best!!"

What do you like best about respond.io? Very easy to access with quick results. CRM has never been so easy. :) What do you dislike about ...

Read more

Respond.io Customers

Accenture-logo

Accenture

pwc-logo

pwc

Bayer-logo

Bayer

AXA-logo

AXA

Lipigas-logo

Lipigas

PCCW-logo

PCCW

Givenchy-logo

Givenchy

McCANN Truth Central-logo

McCANN Truth Central

Respond.io Support

Customer Service

Online

Location

Hong Kong, China

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Respond.io is a Live Chat Software. Respond.io offers Visitor Targeting, Transfers, Shortcut Messages, Offline Form, Knowledge Database and many more functionalities.

Some top alternatives to Respond.io includes ZoomInfo Chat, Intalk.io, Respond Flow, LiveAgent and Channel.io.

Yes, Respond.io provides API.

Yes, Respond.io provides mobile app.

Respond.io is located in Hong Kong, China

Respond.io offers Freemium, Subscription, Quotation Based pricing models

Yes, Respond.io can integrate with WordPress, Wix, Squarespace, Shopify and many more.You can find more integration for Respond.io here

The starting price of Respond.io is $29/Month

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Researched by Rajat Gupta