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Compare Respond.io vs UseResponse vs Zoho Desk vs Zendesk Support

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Overview

Description

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. ... Read More

UseResponse is a quick and easy tool that makes help desk management straightforward and effortless. The entire help desk staff will be on the same page in no time with UseResponse's ... Read More

Entry Level Pricing
  • Starts from $29
  • Starts from $1,490
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.0/10

9.1/10

User Ratings

4.2

(22)
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Software Demo

Demo

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UseResponse has not given any software demo yet

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Features

Total Features

7 Features

21 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $29
          • $1,490
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagerespond-io pricinguseresponse pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          125

          Very Good

          14

          Good

          2

          Poor

          2

          Terible

          4

          Excellent

          17

          Very Good

          3

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Great customer support and follow-up service across all platforms.

          • Multichannel customer service platform, excellent for organizing and providing customer service.

          • Easy access and quick results, especially effective with WhatsApp integration.

          • Rich features, particularly workflows, providing seamless management of messages and agent workload.

          • Stable platform without crashes and easy implementation.

          • Limited workspaces available, affecting scalability for some users.

          • Some users find the platform pricey, though discounts are offered.

          • Limited features for advanced customizations, like WhatsApp QR code.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Accenture

          Accenture

          pwc

          pwc

          Bayer

          Bayer

          Cisco

          Cisco

          IBM

          IBM

          Remax

          Remax

          Media and Screenshots

          Screenshots
          Dashboard

          8 Screenshots

          Dashboard

          1 Screenshots

          Videos
          video-0

          2 Videos

          No videos available.

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          UseResponse offers Free Trial, but Respond.io does not.

          Respond.io is designed for Large Enterprises, Medium Business and Small Business.

          UseResponse is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Respond.io Starts at $29/Month whereas for UseResponse Starts at $1,490/Year.

          Some top alternatives to Respond.io includes ZoomInfo Chat, Intalk.io, Respond Flow, LiveAgent, UseResponse, LiveChat, Tidio Chat, HelpOnClick, Zoho SalesIQ, Smartchat and Channel.io.

          Some top alternatives to UseResponse includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, Deskero, Teamwork Desk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, UseDesk, LabiDesk and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].