Spot Score

UseResponse

Effortless help desk management made easy.

4.2

(22)

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Starts from $1,490/Year

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is UseResponse?

Affiliate Disclosure

UseResponse is a quick and easy tool that makes help desk management straightforward and effortless. The entire help desk staff will be on the same page in no time with UseResponse's reporting and tracking features. With everything at their fingertips, staff can easily make tickets, monitor customer requests in real-time, and do more in less time with fewer errors along the way.

Pricing

Starts from $1,490/Year
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Installed - Windows
Installed - Mac

UseResponse software demo

UseResponse has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

UseResponse Pricing

Claim a Free Trial

Free Trial

Yes, It's available

UseResponse Pricing

Starts from $1,490/Year

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Enterprise Cloud

$1,490

/Year

Feedback System
Help Desk + Live Chat
Knowledge Base Software

On-Premise Solution

$4,800

/Year

Installed on the Server 100% Open Code Hassle Free Updates
100% Open Code
Hassle Free Updates

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Disclaimer: Pricing information for UseResponse is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Effortlessly improve customer ...

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LiveAgent

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UseResponse Reviews & Ratings

4.2

Very Good

Based on 22 ratings & 21 reviews

Rating Distribution

Excellent

(17)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(1)

User Review

Lewis

02/09/20

1 out of 5

Extortionate pricing and limited plans

Extortionate pricing and limited plans, most being only 2 agents. Avoid.

User in Industrial Automation

10/24/19

4.5 out of 5

UseResponse

What do you like best? UseResponse is one of the best available customer service programs that allows you to easily contact any customer through a ...

08/01/19

4.5 out of 5

It allows companies to understand their customers and the opinions of their customers.

What do you like best? I like the simple user interface with great functionality, a lot of documentation and support is fantastic. Easy to implement ...

Joseph L

08/01/19

4.5 out of 5

It allows companies to understand their customers and the opinions of their customers.

What do you like best? I like the simple user interface with great functionality, a lot of documentation and support is fantastic. Easy to implement ...

View all Reviews

UseResponse Customers

Cisco

IBM

Remax

PandG

cpanel

Tinkoff

UseResponse Integrations

4.4

4.1

4.1

4.1

4.3

4.2

4.3

4.5

View all integrations

UseResponse Support

Contact

+1 516-874-2876

Customer Service

Business Hours

Online

Location

Long Beach, New York

Reach out to UseResponse Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

UseResponse is a Help Desk Software. UseResponse offers Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage, Customizable Branding and many more functionalities.

Some top alternatives to UseResponse includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and Little SaaS Communication.

Yes, UseResponse provides API.

No, UseResponse doesn't provide mobile app.

UseResponse is located in Long Beach, New York

UseResponse offers Free Trial, Subscription pricing models

Yes, UseResponse can integrate with Jira, Confluence, WordPress, Zoho CRM and many more.You can find more integration for UseResponse here

The starting price of UseResponse is $1,490/Year

Researched by Rajat Gupta

UseResponse

What is UseResponse?

Pricing

Customer Type

Platform Type

UseResponse software demo

UseResponse Features

UseResponse Pricing

Free UseResponse Alternatives

Zoho Desk

Zendesk Support

ManageEngine ServiceDesk Plus

Freshservice

Freshdesk

ClickDesk

Deskero

Teamwork Desk

LiveAgent

Support Hub

UseResponse Reviews & Ratings

UseResponse Customers

UseResponse Integrations

UseResponse Support

Reach out to UseResponse Social channels

Frequently Asked Questions (FAQs)