Yes, both UseResponse and Freshservice offer a Free Trial.
UseResponse is designed for Large Enterprises, Medium Business and Small Business.
Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for UseResponse Starts at $1,490/Year whereas for Freshservice Starts at $19/User/Month when Billed Yearly.
Some top alternatives to UseResponse includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, Deskero, Teamwork Desk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, UseDesk, LabiDesk and Little SaaS Communication.
Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.