Compare Respond.io vs LiveChat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Respond.io (147) Get Quote Get Quote	LiveChat (791) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. ... Read More	Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More
Entry Level Pricing	Starts from $29	Starts from $16 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.0/10	9.8/10
User Ratings	5 (6)	4.4 (2017)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	7 Features	8 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$29	$16 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started 60-day chat history Basic widget customization Ticketing system Show more + Team Get Started Unlimited chat history Full widget customization Ticketing system Show more + Business Get Started Unlimited chat history Full widget customization Ticketing system Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	5 (based on 6 reviews)	4.4 (based on 2017 reviews)
Rating Distribution	Excellent 125 Very Good 14 Good 2 Poor 2 Terible 4	Excellent 525 Very Good 192 Good 46 Poor 8 Terible 20
Expert's Review generated by AI	Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging ...Read more	LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more
Pros and Cons	Great customer support and follow-up service across all platforms. Multichannel customer service platform, excellent for organizing and providing customer service. Easy access and quick results, especially effective with WhatsApp integration. Rich features, particularly workflows, providing seamless management of messages and agent workload. Stable platform without crashes and easy implementation. Limited workspaces available, affecting scalability for some users. Some users find the platform pricey, though discounts are offered. Limited features for advanced customizations, like WhatsApp QR code.	Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts. Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours. Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively. Automation and asynchronous communication, user-friendly for small business owners. Seamless interaction with customers across multiple communication channels, improving response times and customer satisfaction. Limited number of active accounts, hindering flexibility during certain periods of high volume. Learning curve can be tricky, requiring time and effort to overcome. Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews) Squarespace 4.5 (3521 reviews)	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	Accenture pwc Bayer	No Customers information available.

Media and Screenshots

Screenshots	8 Screenshots	7 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	ZoomInfo Chat Intalk.io Respond Flow 4.6	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

LiveChat offers Free Trial, but Respond.io does not.

Respond.io is designed for Large Enterprises, Medium Business and Small Business.

LiveChat is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Respond.io Starts at $29/Month whereas for LiveChat Starts at $16/User/Month when Billed Yearly.

Some top alternatives to Respond.io includes ZoomInfo Chat, Intalk.io, Respond Flow, LiveAgent, UseResponse, LiveChat, Tidio Chat, HelpOnClick, Zoho SalesIQ, Smartchat and Channel.io.

Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Respond.io vs LiveChat vs ZoomInfo Chat

Respond.io

LiveChat

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure