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Compare Respond.io vs LiveAgent vs Zoho Desk vs Zendesk Support

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Overview

Description

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. ... Read More

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Entry Level Pricing
  • Starts from $29
  • Starts from $15
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.0/10

9.8/10

User Ratings
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Software Demo

Demo

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Features

Total Features

7 Features

25 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $29
          • $15
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagerespond-io pricingliveagent pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          125

          Very Good

          14

          Good

          2

          Poor

          2

          Terible

          4

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Great customer support and follow-up service across all platforms.

          • Multichannel customer service platform, excellent for organizing and providing customer service.

          • Easy access and quick results, especially effective with WhatsApp integration.

          • Rich features, particularly workflows, providing seamless management of messages and agent workload.

          • Stable platform without crashes and easy implementation.

          • Limited workspaces available, affecting scalability for some users.

          • Some users find the platform pricey, though discounts are offered.

          • Limited features for advanced customizations, like WhatsApp QR code.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Accenture

          Accenture

          pwc

          pwc

          Bayer

          Bayer

          LiveAgent_customers_5

          LiveAgent_customers_5

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_3

          LiveAgent_customers_3

          Media and Screenshots

          Screenshots
          Dashboard

          8 Screenshots

          Inside of Tickets

          14 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          5 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          LiveAgent offers Free Trial, but Respond.io does not.

          Respond.io is designed for Large Enterprises, Medium Business and Small Business.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Respond.io Starts at $29/Month whereas for LiveAgent Starts at $15/User/Month.

          Some top alternatives to Respond.io includes ZoomInfo Chat, Intalk.io, Respond Flow, LiveAgent, UseResponse, LiveChat, Tidio Chat, HelpOnClick, Zoho SalesIQ, Smartchat and Channel.io.

          Some top alternatives to LiveAgent includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].