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Compare Respond.io vs HelpOnClick vs ZoomInfo Chat

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Overview

Description

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. ... Read More

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile ... Read More

Entry Level Pricing
  • Starts from $29
  • Starts from $7.20 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.0/10

8.9/10

User Ratings

3.6

(2)
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Software Demo

Demo

View demo

View demo

Features

Total Features

7 Features

22 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $29
          • $7.20 , Billed Yearly
          Pricing Pans
          • Not Available
          • Starter

            • 100 chats per month

            • 5 departments

            • 1 website

            Show more +

          • Advanced

            • Unlimited chats

            • Unlimited departments

            • 5 websites

            Show more +

          Pricing Pagerespond-io pricinghelponclick pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          125

          Very Good

          14

          Good

          2

          Poor

          2

          Terible

          4

          Excellent

          4

          Very Good

          4

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging ...Read more

          HelpOnClick has proven to be a valuable live chat platform with several standout features. Users praise its responsiveness, ease of use, and quick issue resolution, catering to both technical and ...Read more

          Pros and Cons
          • Great customer support and follow-up service across all platforms.

          • Multichannel customer service platform, excellent for organizing and providing customer service.

          • Easy access and quick results, especially effective with WhatsApp integration.

          • Rich features, particularly workflows, providing seamless management of messages and agent workload.

          • Stable platform without crashes and easy implementation.

          • Limited workspaces available, affecting scalability for some users.

          • Some users find the platform pricey, though discounts are offered.

          • Limited features for advanced customizations, like WhatsApp QR code.

          • Easy to use with a responsive interface, suitable for both tech and non-tech users.

          • Customization options are a game-changer for websites, making customer support efficient.

          • Integration with commonly used website platforms like WooCommerce and Magento.

          • Pricing model and ease of setup are appreciated.

          • Effortless integration into websites and good feedback from customers.

          • Higher pricing and additional service charges may feel excessive to users.

          • Limited customer support responsiveness for integration with CRM systems like Zoho and Salesforce.

          • Lack of chat support, only available through email and call.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Accenture

          Accenture

          pwc

          pwc

          Bayer

          Bayer

          No Customers information available.

          Media and Screenshots

          Screenshots
          Dashboard

          8 Screenshots

          screenshots

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          HelpOnClick offers Free Trial, but Respond.io does not.

          Respond.io is designed for Large Enterprises, Medium Business and Small Business.

          HelpOnClick is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Respond.io Starts at $29/Month whereas for HelpOnClick Starts at $7.20/User/Month when Billed Yearly.

          Some top alternatives to Respond.io includes ZoomInfo Chat, Intalk.io, Respond Flow, LiveAgent, UseResponse, LiveChat, Tidio Chat, HelpOnClick, Zoho SalesIQ, Smartchat and Channel.io.

          Some top alternatives to HelpOnClick includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, DeskMoz, MyLiveChat, Zendesk Chat, Provide Support, WebsiteAlive and Smartchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].