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8.9

Spot Score

HelpOnClick - Live Chat Software

HelpOnClick Reviews in January 2025: User Ratings, Pros & Cons

Turn visitors into paying customers 24/7.

3.6

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Starts from $7.20/User/Month when Billed Yearly

HelpOnClick Reviews & Ratings

3.6

Very Good

Based on 2 ratings & 10 reviews

Rating Distribution

Excellent

(4)

Very Good

(4)

Good

(2)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 10

AU

Anonymous User

12/19/23

4 out of 5

"Need click Support - Click on "Help On Click""

What do you like best about HelpOnClick? HelpOnClick is responsive, easy to use and provide quick resolution, for moderen tech and Non-Tech issues. What do you dislike about HelpOnClick? Pricing Bit higher, lots of srevices charges more than required. What problems is HelpOnClick solving and how is that benefiting you? HelpOnClick help us to get right software solution and re-solution for our needs. Provide Promt Live chat support and help to resolve our queries.

AU

Anonymous User

12/19/23

2.5 out of 5

"Service"

What do you like best about HelpOnClick? I really like HelpOnClick for its easy-to-use interface and live chat features. It makes customer support a breeze, and the customization options are a game-changer for our website What do you dislike about HelpOnClick? HelpOnClick's reporting features could be more robust What problems is HelpOnClick solving and how is that benefiting you? It tackles the challenge of instant customer interaction, making our website a friendly and responsive space. ...

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VG

Vikas G

12/06/23

5 out of 5

"I love HelpOnClick and it's very easy to use"

What do you like best about HelpOnClick? I have been able to use it efficiently and assist so many customers with this software. I love it because it's super easy to use for me as well as for the customers. It's easy to integrate into the website and add or remove users from it. Also, I was able to make canned responses to answer customer queries quickly. I have been able to use it regularly and help customers. Also, customer support is very helpful, they always help to understand the ...

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VG

Vikas G

11/15/23

4 out of 5

"After using HelpOnClick for quite sometime"

What do you like best about HelpOnClick? 1. I like the fact that it offers integration with most commonly used website development platforms and content management systems like WooCommerce, OpenCart, XCart, Magento and Wix. 2. Next thing which I appreciate the most about it is its offerings in the free plans which makes me feel comfortable while consulting to a client or even when drawing a comparsion with other live chat apps like Tawk.to. 3. It truely is a no-mads cup of tea as its easy ...

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AU

Anonymous User

11/15/23

3.5 out of 5

"Ease of use live chat software"

What do you like best about HelpOnClick? Pricing model, easy to setup and customize What do you dislike about HelpOnClick? Don't have support through chat but only through email and call What problems is HelpOnClick solving and how is that benefiting you? Setting up live chat software for my website visitors

VG

Vikas G

11/14/23

4.5 out of 5

"A user friendly tool"

What do you like best about HelpOnClick? It's effortless to use and easy to link to the website. It helps to address customer queries on live chat efficiently and helps to increase sales and services. I have got good feedback for this tool from customers, as it's user-friendly and easy to use. It was easy to integrate into the website. What do you dislike about HelpOnClick? I sometimes had a bit of trouble in using Google Chrome; however, it's easy to manage and doesn't affect the ...

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AU

Anonymous User

01/24/23

4.5 out of 5

"Helponclick Review"

What do you like best about HelpOnClick? Helponclick is a great live chat platform for all kinds of organisations and firms. This has plenty of support features and instantly answers all the queries of a person. What do you dislike about HelpOnClick? Sometimes the response time is bit slow and also more advanced features can be added to it to make it more powerful tool . This will make the tool more popular . What problems is HelpOnClick solving and how is that benefiting you? Buisness ...

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GM

Gabriel Macedo

04/09/21

5 out of 5

Great Chat Tool!

Great Chat Tool!

BC

barbara c

08/03/19

4 out of 5

"Ingenious live chat to serve our customers"

What do you like best about HelpOnClick? It has advanced chat options for a more optimized customer service, it works anywhere I find my computer and no phone to always be in contact with my clients, it has a virtual agent 24 hours a day, 7 days a week. week, HelpOnClick answers any of my questions instantly What do you dislike about HelpOnClick? It would be interesting to assign a sound system for each call, for example: my colleagues with a "A" sound and customers with a "B" sound, this ...

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GL

Gabriel L

02/15/17

3 out of 5

"Estuve bien pero decidimos por otra herramienta"

What do you like best about HelpOnClick? Nos gustó el hecho de que pudiéramos generar reportes de los chat. La instalación del script en la web era muy fácil. Nos encantó poder ver lo que un usuario está haciendo en tiempo real en la web. What do you dislike about HelpOnClick? Los reportes no eran tan profundos, algunas veces se cayó la plataforma Recommendations to others considering HelpOnClick: Si quieren una herramienta gratuita, está buena, mucho más por el hecho de que nosotros ...

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