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Compare Respond.io vs Smartchat vs ZoomInfo Chat

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Smartchat - Live Chat Software
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Overview

Description

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. ... Read More

Smartchat, an AI-powered live chat software solution, helps businesses attract leads and engage with website visitors in real-time. Gain valuable insights into your online traffic, all from ... Read More

Entry Level Pricing
  • Starts from $29
  • Starts from $49
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.0/10

8.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

7 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $29
          • $49
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagerespond-io pricingsmartchat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          125

          Very Good

          14

          Good

          2

          Poor

          2

          Terible

          4

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Great customer support and follow-up service across all platforms.

          • Multichannel customer service platform, excellent for organizing and providing customer service.

          • Easy access and quick results, especially effective with WhatsApp integration.

          • Rich features, particularly workflows, providing seamless management of messages and agent workload.

          • Stable platform without crashes and easy implementation.

          • Limited workspaces available, affecting scalability for some users.

          • Some users find the platform pricey, though discounts are offered.

          • Limited features for advanced customizations, like WhatsApp QR code.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Accenture

          Accenture

          pwc

          pwc

          Bayer

          Bayer

          No Customers information available.

          Media and Screenshots

          Screenshots
          Dashboard

          8 Screenshots

          Smartchat screenshot

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Smartchat offers Free Trial, but Respond.io does not.

          Respond.io is designed for Large Enterprises, Medium Business and Small Business.

          Smartchat is designed for Medium Business and Small Business.

          Pricing for Respond.io Starts at $29/Month whereas for Smartchat Starts at $49/Month.

          Some top alternatives to Respond.io includes ZoomInfo Chat, Intalk.io, Respond Flow, LiveAgent, UseResponse, LiveChat, Tidio Chat, HelpOnClick, Zoho SalesIQ, Smartchat and Channel.io.

          Some top alternatives to Smartchat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, DeskMoz, Lime Talk, WebsiteAlive, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].