Customerly Reviews in January 2025: User Ratings, Pros & Cons

"Great Value, simple to use!"

What do you like best about Customerly? Customerly is simple to use and is great value for money, and the Free plan is a fantastic way to get started with customer service, and easy to scale up with some of their more advanced features.

"Not the easiest and performing tool for live chat"

What do you like best about Customerly? The fact that you can trace the customer: browser, location etc What do you dislike about Customerly?

"Dishonest CEO - DO NOT TRUST Luca Micheli or anything his company promises."

What do you like best about Customerly? It was great initially until the CEO Luca Micheli decided to lie and cheat his way out of his commitments. What do you dislike about Customerly?

"Feature rich and great support - all for a very reasonable cost"

What do you like best about Customerly? I love how much you get, its great value for money Features that are premium on other platforms, like workflows, automations - these are rolled in

"One of the best and for everyone."

What do you like best about Customerly? - Has a free tier which is useful for companies that isn't generating any revenue yet. - The free tier has almost all the features that a small company would require.

"Easy Customer service one stop shop"

What do you like best about Customerly? Easy to use interface from both the owner and customer perspective. What do you dislike about Customerly?

"Improve Business Sales Using Email Marketing And Live Chat Support For Customers"

What do you like best about Customerly? Customerly provide affordable software for business. We can used live chat support software for our buying customer to solve their problems and filled up customer feed back for our services after the service. It is good way to solve our customer services and improve communication between customers. Customerly gives advance email option to create a beautiful email for customer in few minutes. We can choose pre develop responsive email templates to ...

"Conducting Successful Surveys with Customerly"

What do you like best about Customerly? Customerly is a procedural application, which is extremely elaborate in conducting surveys. Furthermore, Customerly increases the authenticity of the results that we have.

"Great integration for engaging customers with your website"

What do you like best about Customerly? The customer profile is certainly on the top marks for taking notes about the customer and return customers, but setting it up on any website it's just great. Very simple to use and a great tool to get the conversation going with customers

"Customerly - Application"

What do you like best about Customerly? Customerly application is very useful application to create live chats. Manage relationship with the client by interacting. The application is very user friendly and very effective.