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9.0

Spot Score

Customerly - Live Chat Software

Customerly

Simplify customer management and boost sales with Customerly.

4.6

(15)

Add to compare

Starts from $24/Month when Billed Yearly, also offers free forever plan

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What is Customerly?

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features such as live chat, video calls, knowledge base, and surveys, Customerly ensures enhanced customer relationships and increased sales and revenue. The software also provides customer intelligence, marketing surveys, and CRM models, all seamlessly integrated to offer efficient workflows. In addition, Customerly offers the capability to segment customers and send targeted campaigns, as well as design and analyze email templates and newsletters. With a range of pricing options, from basic to enterprise, Customerly is the go-to solution for businesses of all sizes.

Pricing

  • Starts from $24/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Customerly software demo

Customerly has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Customerly Features

Customerly Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Customerly Pricing

  • Starts from $24/Month when Billed Yearly

  • Offers free forever plan

Pricing Model

  • Free trial

  • Freemium

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the Customerly Pricing Page

Disclaimer: Pricing information for Customerly is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Customerly Reviews & Ratings

4.6

Excellent

Based on 15 ratings & 17 reviews

Rating Distribution

Excellent

(13)

Very Good

(2)

Good

(1)

Poor

(0)

Terible

(1)

Expert's Review generated by AI

Customerly has garnered positive reviews for its simplicity, valuable features, and affordability. Users praise its ease of use, especially for setting up customer service and integrating various tools like live chat, email campaigns, and surveys seamlessly. The platform's value for money is highlighted, with mentions of how it offers premium features at a ...Read more

Customerly pros and cons

  • Affordable software offering great value for money, including a free tier with almost all necessary features.

  • Feature-rich platform with premium features like workflows and automations at a reasonable cost.

  • User-friendly interface for both owners and customers, making it easy to use.

  • Provides tools for live chat support, email marketing, surveys, and CRM in a single platform.

  • Professional customer support team to address software issues effectively.

  • Some users find Customerly to be not the easiest and most efficient tool for live chat.

  • Concerns raised about the CEO's integrity and the company's commitment to promises.

  • Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.

User Review

BH

Bodhi H

10/26/22

5 out of 5

"Great Value, simple to use!"

What do you like best about Customerly? Customerly is simple to use and is great value for money, and the Free plan is a fantastic way to get started ...

Read more

AU

Anonymous User

07/22/22

3.5 out of 5

"Not the easiest and performing tool for live chat"

What do you like best about Customerly? The fact that you can trace the customer: browser, location etc What do you dislike about Customerly?

RL

Rudy L

05/03/22

0 out of 5

"Dishonest CEO - DO NOT TRUST Luca Micheli or anything his company promises."

What do you like best about Customerly? It was great initially until the CEO Luca Micheli decided to lie and cheat his way out of his ...

Read more

MB

Martin B

09/07/21

4.5 out of 5

"Feature rich and great support - all for a very reasonable cost"

What do you like best about Customerly? I love how much you get, its great value for money Features that are premium on other platforms, like ...

Read more

Customerly Support

Customer Service

24/7 (Live rep)

Online

Location

Dublin, Ireland

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Customerly is a Live Chat Software. Customerly offers Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Persistent Chat and many more functionalities.

Some top alternatives to Customerly includes ZoomInfo Chat, Indemandly, LiveAgent, LiveChat and LivePerson.

Yes, Customerly provides API.

Yes, Customerly provides mobile app.

Customerly is located in Dublin, Ireland

Customerly offers Free Trial, Freemium, Subscription pricing models

Yes, Customerly can integrate with WordPress, Google Tag Manager, Google Analytics, Shopify and many more.You can find more integration for Customerly here

The starting price of Customerly is $24/Month when Billed Yearly

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Researched by Rajat Gupta