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Compare Customerly vs LivePerson vs ZoomInfo Chat

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Overview

Description

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering ... Read More

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More

Entry Level Pricing
  • Starts from $24 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.0/10

8.9/10

User Ratings

4.6

(15)
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Software Demo

Demo

Customerly has not given any software demo yet

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Features

Total Features

8 Features

38 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $24 , Billed Yearly
          • Not Available
          Pricing Plans
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          13

          Very Good

          2

          Good

          1

          Poor

          0

          Terible

          1

          Excellent

          182

          Very Good

          58

          Good

          12

          Poor

          12

          Terible

          45

          Expert's Review generated by AI

          Customerly has garnered positive reviews for its simplicity, valuable features, and affordability. Users praise its ease of use, especially for setting up customer service and integrating various ...Read more

          LivePerson has received a mix of feedback from users, but there are clear strengths highlighted in the reviews. Users appreciate the platform's ability to streamline communication channels, ...Read more

          Pros and Cons
          • Affordable software offering great value for money, including a free tier with almost all necessary features.

          • Feature-rich platform with premium features like workflows and automations at a reasonable cost.

          • User-friendly interface for both owners and customers, making it easy to use.

          • Provides tools for live chat support, email marketing, surveys, and CRM in a single platform.

          • Professional customer support team to address software issues effectively.

          • Some users find Customerly to be not the easiest and most efficient tool for live chat.

          • Concerns raised about the CEO's integrity and the company's commitment to promises.

          • Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.

          • Allows for managing messaging channels efficiently, including social networks and WhatsApp.

          • Customer support is approachable and responsive, providing positive experiences.

          • Empowers businesses with AI features for automating tasks and improving efficiency.

          • Provides tools for omnichannel messaging solutions, benefiting both businesses and customers.

          • User-friendly interface with neat features for engaging with customers effectively.

          • Some users find the reporting suite cumbersome and require more user-friendly options.

          • Limited modularity in pricing may restrict access to all features.

          • Inconsistencies in product guidance and advice can be challenging for users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots
          Customer service software with live chat

          1 Screenshots

          Connections

          2 Screenshots

          Videos

          No videos available.

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Customerly offers Free Trial, but LivePerson does not.

          Customerly is designed for Large Enterprises, Medium Business and Small Business.

          LivePerson is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Customerly begins at $24/Month when Billed Yearly, while pricing details for LivePerson are unavailable.

          Some top alternatives to Customerly includes ZoomInfo Chat, Indemandly, LiveAgent, LiveChat, Crisp, Intercom, Userlike, Comm100 Live Chat, Natterly and LivePerson.

          Some top alternatives to LivePerson includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, SnapEngage, Smartchat, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].