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Compare Customerly vs Intercom vs ZoomInfo Chat

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Overview

Description

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering ... Read More

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

Entry Level Pricing
  • Starts from $24 , Billed Yearly
  • Starts from $59
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.0/10

9.8/10

User Ratings

4.6

(15)
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Software Demo

Demo

Customerly has not given any software demo yet

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Features

Total Features

8 Features

38 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $24 , Billed Yearly
          • $59
          Pricing Plans
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          13

          Very Good

          2

          Good

          1

          Poor

          0

          Terible

          1

          Excellent

          1900

          Very Good

          470

          Good

          70

          Poor

          25

          Terible

          31

          Expert's Review generated by AI

          Customerly has garnered positive reviews for its simplicity, valuable features, and affordability. Users praise its ease of use, especially for setting up customer service and integrating various ...Read more

          Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

          Pros and Cons
          • Affordable software offering great value for money, including a free tier with almost all necessary features.

          • Feature-rich platform with premium features like workflows and automations at a reasonable cost.

          • User-friendly interface for both owners and customers, making it easy to use.

          • Provides tools for live chat support, email marketing, surveys, and CRM in a single platform.

          • Professional customer support team to address software issues effectively.

          • Some users find Customerly to be not the easiest and most efficient tool for live chat.

          • Concerns raised about the CEO's integrity and the company's commitment to promises.

          • Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.

          • Intuitive and user-friendly interface that makes it easy to navigate and use.

          • Efficient automation capabilities, saving time and effort for users.

          • Rich insights and analytics features for better customer support.

          • AI-enabled chat and knowledge base that enhances customer interactions.

          • Segmentation of data and targeting audiences with chatbots for personalized communication.

          • Some users may find the richness of features and customization options overwhelming without proper guidance.

          • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

          • Long wait times for customer service representatives could be a drawback for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots
          Customer service software with live chat

          1 Screenshots

          Ourbound

          4 Screenshots

          Videos

          No videos available.

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Customerly offers Free Trial, but Intercom does not.

          Customerly is designed for Large Enterprises, Medium Business and Small Business.

          Intercom is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Customerly Starts at $24/Month when Billed Yearly whereas for Intercom Starts at $59/Month.

          Some top alternatives to Customerly includes ZoomInfo Chat, Indemandly, LiveAgent, LiveChat, Crisp, Intercom, Userlike, Comm100 Live Chat, Natterly and LivePerson.

          Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].