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Compare Customerly vs Userlike vs ZoomInfo Chat

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Userlike - Live Chat Software
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Overview

Description

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering ... Read More

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, ... Read More

Entry Level Pricing
  • Starts from $24 , Billed Yearly
  • Starts from $90 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.0/10

9.2/10

User Ratings

4.6

(15)
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Features

Total Features

8 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $24 , Billed Yearly
          • $90 , Billed Yearly
          Pricing Plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          13

          Very Good

          2

          Good

          1

          Poor

          0

          Terible

          1

          Excellent

          293

          Very Good

          155

          Good

          12

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          Customerly has garnered positive reviews for its simplicity, valuable features, and affordability. Users praise its ease of use, especially for setting up customer service and integrating various ...Read more

          Userlike stands out for its user-friendly interface, making it easy to implement and navigate. Customers appreciate its array of features, especially the AI functionalities that streamline ...Read more

          Pros and Cons
          • Affordable software offering great value for money, including a free tier with almost all necessary features.

          • Feature-rich platform with premium features like workflows and automations at a reasonable cost.

          • User-friendly interface for both owners and customers, making it easy to use.

          • Provides tools for live chat support, email marketing, surveys, and CRM in a single platform.

          • Professional customer support team to address software issues effectively.

          • Some users find Customerly to be not the easiest and most efficient tool for live chat.

          • Concerns raised about the CEO's integrity and the company's commitment to promises.

          • Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.

          • Simple and effective UI with many useful features that are easy to implement.

          • Quick and efficient setup process with a wide range of available features.

          • Easy memory retention of conversations for better customer service.

          • Good management of operators and their roles with clear tutorials.

          • Facilitates interaction with customers, providing a closer relationship.

          • Initial complexity for newcomers in activating and utilizing all features.

          • Some features can be overwhelming due to the richness of options.

          • Limited customization options in some areas like background templates.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots
          Customer service software with live chat

          1 Screenshots

          Dashboard

          6 Screenshots

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Customerly and Userlike offer a Free Trial.

          Customerly is designed for Large Enterprises, Medium Business and Small Business.

          Userlike is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Customerly Starts at $24/Month when Billed Yearly whereas for Userlike Starts at $90/Month when Billed Yearly.

          Some top alternatives to Customerly includes ZoomInfo Chat, Indemandly, LiveAgent, LiveChat, Crisp, Intercom, Userlike, Comm100 Live Chat, Natterly and LivePerson.

          Some top alternatives to Userlike includes ZoomInfo Chat, LiveAgent, LiveChat, DeskMoz, MyLiveChat, REVE Chat, WebsiteAlive, Smartchat, LinkedChat, Freshchat and ChatAndBot.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].