Spot Score

Helpwise

Efficient customer support, simplified.

4.8

(145)

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Starts from $83.25/Month when Billed Yearly, also offers free forever plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is Helpwise?

Affiliate Disclosure

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote technical support and sales teams and safely track customer conversations with shared inbox, help center and live chat monitoring services. Streamline customer communication with support for Whatsapp, SMS, email, social media accounts and website widgets. Distribute tasks between large teams, tag, chat and assign tasks to team members easily. Get real-time business metrics, form a knowledge

Pricing

Starts from $83.25/Month when Billed Yearly
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Helpwise software demo

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Helpwise Features

Show Feature Explanation

Features Score:

Helpwise Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Helpwise Pricing

Starts from $83.25/Month when Billed Yearly
Offers free forever plan

Pricing Model

Free trial
Freemium
Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Free Forever

1 Shared Mailbox
5 Team Members
1 Integration
3 Automation Rules
Free Migration And Setup

Standard

2 Shared Mailboxes (Add More: $49 per mailbox per month)
Unlimited Team Members
Standard Integrations
APIs & Webhooks
25 Automation Rules

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Premium

Unlimited shared mailbox
Unlimited team members
All integrations

Explore in-depth pricing

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Disclaimer: Pricing information for Helpwise is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Helpwise

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Helpwise Reviews & Ratings

4.8

Excellent

Based on 145 ratings & 170 reviews

Rating Distribution

Excellent

(128)

Very Good

(34)

Good

(8)

Poor

(0)

Terible

(0)

User Review

Rhys L

01/30/24

5 out of 5

"One of the best SaaS products I've purchased. Incredible product and value backed by a great team."

What do you like best about Helpwise? Helpwise allows my team to communicate with inbound inquiries in a collaborative fashion quickly and without any ...

Anonymous User

11/03/23

4.5 out of 5

"Stable system and good customer support"

What do you like best about Helpwise? Assign option, snooze mode, filter option, fast and friendly answers of staff What do you dislike about Helpwise?

Greg B

09/08/23

5 out of 5

"Helpwise is great!"

What do you like best about Helpwise? It is very easy to use with very little learning curve. It functions very much like gmail and has many of gmails ...

Anonymous User

07/12/23

5 out of 5

"Outstanding capabilities and world-class support!"

What do you like best about Helpwise? Helpwise solves our all-in-one communication platform needs. Its extensive integrations and eager support are ...

View all Reviews

Helpwise Integrations

4.6

4.3

Helpwise Support

Customer Service

Online

Location

Newark, Delaware

Reach out to Helpwise Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Helpwise is a Live Chat Software. Helpwise offers Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Knowledge Database and many more functionalities.

Some top alternatives to Helpwise includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp and Freshchat.

No, Helpwise doesn't provide API.

No, Helpwise doesn't provide mobile app.

Helpwise is located in Newark, Delaware

Helpwise offers Free Trial, Freemium, Subscription, Quotation Based pricing models

Yes, Helpwise can integrate with Front

The starting price of Helpwise is $83.25/Month when Billed Yearly

Researched by Rajat Gupta