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Compare Helpwise vs HelpOnClick vs ZoomInfo Chat

Helpwise - Live Chat Software
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Overview

Description

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote ... Read More

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile ... Read More

Entry Level Pricing
  • Starts from $83.25 , Billed Yearly
  • Starts from $7.20 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.7/10

8.9/10

User Ratings

3.6

(2)
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Software Demo

Demo

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Features

Total Features

8 Features

22 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $83.25 , Billed Yearly
          • $7.20 , Billed Yearly
          Pricing Plans
          • Free Forever

            • 1 Shared Mailbox

            • 5 Team Members

            • 1 Integration

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          • Standard

            • 2 Shared Mailboxes (Add More: $49 per mailbox per month)

            • Unlimited Team Members

            • Standard Integrations

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          • Premium

            • Unlimited shared mailbox

            • Unlimited team members

            • All integrations

          • Starter

            • 100 chats per month

            • 5 departments

            • 1 website

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          • Advanced

            • Unlimited chats

            • Unlimited departments

            • 5 websites

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          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          128

          Very Good

          34

          Good

          8

          Poor

          0

          Terible

          0

          Excellent

          4

          Very Good

          4

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          HelpOnClick has proven to be a valuable live chat platform with several standout features. Users praise its responsiveness, ease of use, and quick issue resolution, catering to both technical and ...Read more

          Pros and Cons
          • Easy to use with a responsive interface, suitable for both tech and non-tech users.

          • Customization options are a game-changer for websites, making customer support efficient.

          • Integration with commonly used website platforms like WooCommerce and Magento.

          • Pricing model and ease of setup are appreciated.

          • Effortless integration into websites and good feedback from customers.

          • Higher pricing and additional service charges may feel excessive to users.

          • Limited customer support responsiveness for integration with CRM systems like Zoho and Salesforce.

          • Lack of chat support, only available through email and call.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots
          Manage your account

          1 Screenshots

          screenshots

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Helpwise and HelpOnClick offer a Free Trial.

          Helpwise is designed for Large Enterprises, Medium Business and Small Business.

          HelpOnClick is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Helpwise Starts at $83.25/Month when Billed Yearly whereas for HelpOnClick Starts at $7.20/User/Month when Billed Yearly.

          Some top alternatives to Helpwise includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, DeskMoz, LiveHelpNow, HelpOnClick, Zoho SalesIQ, Smartchat, ChatFlow247 and Freshchat.

          Some top alternatives to HelpOnClick includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, DeskMoz, MyLiveChat, Zendesk Chat, Provide Support, WebsiteAlive and Smartchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].