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Compare Reamaze vs Zendesk Support vs Zoho Desk vs ManageEngine ServiceDesk Plus

Overview

Description

Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing
  • Starts from $27.55 , Billed Yearly
  • Starts from $19 , yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.3/10

9.2/10

User Ratings
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Features

Total Features

24 Features

18 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $27.55 , Billed Yearly
          • $19 , yearly
          Pricing Pans
          • Basic

            • Unlimited Email Inboxes

            • Live Chat

            • Social Media Channels

            Show more +

          • Pro

            • Includes features of Basic plan, plus

            • Manage Multiple Brands in one Account

            • Live View of Site Visitors

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          • Plus

            • Includes features of Pro plan, plus

            • Peek (Live Screensharing)

            • Departments (Staff Groups)

            Show more +

          • Browse all pricing plans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          Pricing Pagereamaze pricingzendesk-support pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          108

          Very Good

          25

          Good

          4

          Poor

          2

          Terible

          0

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Kabrita

          Kabrita

          Animatron

          Animatron

          Printful

          Printful

          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          Media and Screenshots

          Screenshots
          Contact Management

          3 Screenshots

          Zendesk

          2 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Reamaze and Zendesk Support offer a Free Trial.

          Reamaze is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Reamaze Starts at $27.55/User/Month when Billed Yearly whereas for Zendesk Support Starts at $19/user/month when yearly.

          Some top alternatives to Reamaze includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, Jitbit Helpdesk, Gorgias, ReadyDesk, LabiDesk, DeskMoz, LiveHelpNow, HelpOnClick and Little SaaS Communication.

          Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].