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9.3

Spot Score

UVdesk - Help Desk Software

UVdesk Reviews in January 2025: User Ratings, Pros & Cons

Customer service made easy, with UVdesk.

4.6

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Starts from $16/Month when Billed Yearly, also offers free forever plan

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UVdesk Reviews & Ratings

4.6

Excellent

Based on 72 ratings & 82 reviews

Rating Distribution

Excellent

(78)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(2)

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Showing 1-10 out of 82

DP

Dylan Procter

05/24/24

5 out of 5

Very thorough walkthrough of the product

Very thorough and insightful walkthrough of UVDesk. Very knowledgeable. He knew the product inside and out, which was refreshing.

M

Makerfire

12/25/23

5 out of 5

Good service

Good service, help me solve the log in problem soon. Thank you so much

AF

Andrea Fait

12/17/23

5 out of 5

I got a great support from the support…

I got a great support from the support team (most of all from Dharmesh Kanwaria and Manika Vats), they really helped me to pinpoint and solve the issue I was facing with UVdesk Helpdesk. They also proactively checked on me to ask how I was faring with my issue, which was very kind of them. All in all, a great user experience :)

UA

Uzair Ahmed

11/27/23

5 out of 5

Guy was great helped me out for my…

Guy was great helped me out for my queries I was totally blank and he didnt lose his mind. great service

IM

ijaaz mansoor

11/27/23

5 out of 5

good explanation

Date of experience: November 28, 2023

D

Dd

11/07/23

5 out of 5

Dharmesh was very helpful

Dharmesh did a great job showing all the uvdesk can do and answering all of my questions.

P

Pooven

11/01/23

5 out of 5

Dharmen really knowledgeable person and…

Dharmen really knowledgeable person and really humble and ready to answer all type of question. Great work

CC

Coaches Central

10/24/23

5 out of 5

Dharmesh Kanwaria Great Review!

Dharmesh was very helpful! He was very professional and knowledgeable about the platform. He answered my questions and was very patience with me. Thank you very much.

SK

S. KRB

09/25/23

5 out of 5

Very polite and helpful

Always polite and helpful and were given supportive suggestions even when at their side technically everything was in order. Great thanks to Dharmesh Kanwaria and Sanjeev Papnoi.

TW

Tim W

09/13/23

5 out of 5

Flexible software, quick response

My organisation has used another well-known help ticket system for years. UVDesk is more flexible - nearly everything can be customised. Support staff actually read communications and respond with solutions. A month in, we have moved our help desk seamlessly without interruption to members.