9.2/10
Spot Score
Overview
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Pricing
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Customers
Integrations
Support
FAQs
Kayako is the premier customer support software, marketplace, and community for support teams. Kayako provides all the tools to create an engaging support experience for website visitors while delivering exceptional customer service. Kayako's chat support software helps businesses improve conversations with customers, close more sales and reduce the time they spend on live chat.
Free Trial available
Large Enterprises
Medium Business
Small Business
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Software demo
View demo
Features Score:
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Free Trial
Yes, It's available
Kayako Pricing
Offers free forever plan
Pricing Model
Free trial
Freemium
Paid Plans (One-time license )
Pricing Plans
Kayako Cloud
Live chat, Facebook, Twitter and email
Help center
Basic performance reports
SingleView™
Agents log in with Google
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Classic On-Prem
Live chat and email
Help center & Support portal
Customizable PHP source code
VOIP Phone / Click to call
Advanced Reporting with Kayako Query Language (KQL)
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Screenshots of the Kayako Pricing Page
Disclaimer: Pricing information for Kayako is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Recommended
Effortlessly manage customer ...
9.2
Very Good
Recommended
Solving IT problems, keeping ...
Very Good
User Review
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B
Brandon
11/02/21
Top class help desk software and company
PROS & CONS What are the best aspects of this product? I love that Kayako is a stable and robust solution. We have been using the system for the ...
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J
Janae
10/19/21
Improved customer satisfaction rating
PROS & CONS What are the best aspects of this product? Kayako allows us to centralize our help desk channels in one place. That means more ...
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A
Annetta
09/22/21
Intuitive workflows equal user adoption
PROS & CONS What are the best aspects of this product? We've had a few failed tech adoption in the past, but Kayako showed that the whole company ...
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Aritari Drive
09/10/21
Kayako - do not use
Our company has been using Kayako since 2013 when we purchased the original downloadable version. We paid support fees that increased year on year ...
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Customer Service
24/7 (Live rep)
Business Hours
Online
Location
Austin, Texas
Stuck on something? We're here to help with all the questions and answers in one place.
Kayako is a Help Desk Software. Kayako offers the following functionalities:
Here's a list of the best alternatives for Kayako
Yes, Kayako provides API.
Yes, Kayako provides mobile app.
Kayako is located in Austin, Texas
Kayako offers Free Trial, Freemium, One-time license pricing models
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