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Compare Kayako vs ManageEngine ServiceDesk Plus vs Freshdesk vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Kayako - Help Desk Software

Kayako

(195)
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Get Quote
ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

(150)
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Overview
Affiliate Disclosure

Description

Kayako is the premier customer support software, marketplace, and community for support teams. Kayako provides all the tools to create an engaging support experience for website visitors ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.2/10

Not Available

User Ratings

3.5

(262)

4.2

(351)
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Features

Total Features

16 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagekayako pricing

          Pricing information not available

          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          3.5

          (based on 262 reviews)

          4.2

          (based on 351 reviews)
          Rating Distribution

          Excellent

          89

          Very Good

          73

          Good

          11

          Poor

          4

          Terible

          18

          Excellent

          88

          Very Good

          50

          Good

          10

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Quickbooks
          Quickbooks

          4.4

          (27182 reviews)
          Xero
          Xero

          4.2

          (5582 reviews)
          Freshbooks
          Freshbooks

          4

          (4589 reviews)
          Jira
          Jira

          4.4

          (17380 reviews)
          Microsoft Teams
          Microsoft Teams

          4.3

          (32097 reviews)
          Zoho Flow
          Zoho Flow

          4

          (18 reviews)

          Customers

          Customers
          Kayako_customers_2

          Kayako_customers_2

          Kayako_customers_5

          Kayako_customers_5

          Kayako_customers_9

          Kayako_customers_9

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_2

          ManageEngine ServiceDesk Plus_customers_2

          Media and Screenshots

          Screenshots

          No screenshots available.

          ManageEngine ServiceDesk Plus Demo - Live dashboards

          16 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Alternatives

          Alternatives
          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          ManageEngine ServiceDesk Plus - Service Desk Software
          ManageEngine ServiceDesk Plus

          4.2

          SolarWinds Service Desk - Service Desk Software
          SolarWinds Service Desk

          4.4

          Jira Service Desk - Service Desk Software
          Jira Service Desk

          4.1

          Symantec ServiceDesk - Service Desk Software
          Symantec ServiceDesk

          4

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Kayako and ManageEngine ServiceDesk Plus offer a Free Trial.

          Kayako is designed for Large Enterprises, Medium Business and Small Business.

          ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Kayako and ManageEngine ServiceDesk Plus are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Kayako includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, Sitehelpdesk, LabiDesk, HESK and BoldDesk.

          Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA