9.1/10
Spot Score
Empower Your Service Team. Elevate Your Customer Experience.
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Starts from $150/User/Month
Overview
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Pricing
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Gladly is a help desk and customer support platform that enables modern service organizations to offer exceptional customer service. It gives them the tools to automate and improve incident response and also helps them take care of their customers and businesses more efficiently. It helps team schedule appointments, keep track of customer records, resolve support tickets, and respond to emails all in one place.
Starts from $150/User/Month
Large Enterprises
Medium Business
Small Business
SaaS/Web/Cloud
Software demo
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Gladly Pricing
Starts from $150/User/Month
Pricing Model
Paid Plans (Subscription )
Pricing Plans
Hero
$150
/User/Month
Communicate on all channels, out-of-the-box including voice, email, chat, and social
Natively built-in voice and IVR
All the details about a customer is available in a single view
Match customers with the best service hero with People Match
See a customer's entire conversation history, no matter what channel they come from, in a single view
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Super Hero
$180
/User/Month
Includes features of Hero plan, plus
Custom reporting with Insight Builder to simplify creating reports and dashboards
99.9% uptime to keep the business running
Increased API capacity to make it easy to work with all applications and data
Premium 24x7 Support
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Disclaimer: Pricing information for Gladly is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Recommended
Effortlessly manage customer ...
9.2
Very Good
Recommended
Solving IT problems, keeping ...
Very Good
User Review
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SL
Sandy L
02/20/24
"Gladly is user friendly."
What do you like best about Gladly? The main reason why I like gladly compare to other platform is that it's easy to you use, updated or always in the ...
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SL
Sandy L
02/20/24
"Gladly is user friendly."
What do you like best about Gladly? The main reason why I like gladly compare to other platform is that it's easy to you use, updated or always in the ...
Read more
CD
Crystal D
01/29/24
"Makes work fast and efficient"
What do you like best about Gladly? Gladly makes the life of a customer service representative easy. A customer's interaction is placed on one ...
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CD
Crystal D
01/29/24
"Makes work fast and efficient"
What do you like best about Gladly? Gladly makes the life of a customer service representative easy. A customer's interaction is placed on one ...
Read more
Porsche
Crate and Barrel
Ralph Lauren
Warby Parker
Rothy's
Tory Burch
UGG
Tumi
Samsonite
ULTA Beauty
Customer Service
24/7 (Live rep)
Business Hours
Online
Location
San Francisco, California
Stuck on something? We're here to help with all the questions and answers in one place.
Gladly is a Help Desk Software. Gladly offers the following functionalities:
Here's a list of the best alternatives for Gladly
Yes, Gladly provides API.
No, Gladly doesn’t provide mobile app.
Gladly is located in San Francisco, California
Gladly offers Subscription pricing model
