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Kustomer - Help Desk Software

Kustomer

Streamline your sales process with Kustomer.

4.2

(381)
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Starts from $29/User/Month

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Support

FAQs

What is Kustomer?

Affiliate Disclosure

Kustomer is a CRM software to manage your sales pipeline and to close the business faster. Kustomer comes with a fully responsive Sales Pipeline Management Dashboard, Objective based planning, E-mail tracking and intelligence, Virtual Sticky Notes, File sharing & communication platform and more to make you work more efficiently.

Pricing

  • Starts from $29/User/Month

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

Kustomer software demo

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Kustomer was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Kustomer Features

Features Score:

Alerts (Escalation)
Automated Routing
Call Logging
Community Forums
Contact Management
Contract (SLA Management)
Customer Support
Customizable Branding
Document Storage
Incident Management
Knowledge Base
Known Issue Management
List Management
Live Chat
Macros (Templated Responses)
Marketing Automation
Multi-Channel Communication
Product Catalog
Project Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Ticket Management

Kustomer Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Kustomer Pricing

  • Starts from $29/User/Month

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Professional

$29

/User/Month

  • Email, Chat, SMS, Social, WhatsApp, Self-Service

  • Voice Provider Integrations

  • 60+ App Integrations

  • Custom Objects and Attributes

  • Internal Knowledge Base

Show more +

Business

$49

/User/Month

  • Includes features of Professional plan, plus

  • Collaboration Users and Teams

  • Business Hours

  • Multiple Brands and Languages

  • Business Rules and Custom Integrations

Show more +

Enterprise

$89

/User/Month

  • Includes features of Business plan, plus

  • Custom Skill Routing and Proficiency

  • Service-Level Agreements

  • Proactive Chat

  • Knowledge Base Customer Portal

Show more +

Ultimate

$139

/User/Month

  • Includes features of Enterprise plan, plus

  • Real-time Dashboards

  • Unlimited Collaboration Users

  • Enhanced Routing

  • Live Agent Auditing

Show more +

Explore in-depth pricing

Screenshots of the Kustomer Pricing Page

Kustomer pricing

Disclaimer: Pricing information for Kustomer is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Kustomer

Free Kustomer Alternatives

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Zendesk Sell - CRM Software

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Sell smarter, not harder.

9.1

Very Good

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Freshdesk

Empower your support team to excel.

9.5

Very Good

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Desky

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Salesforce Service Cloud - Help Desk Software

Salesforce Service Cloud

Customer service made smarter, ...

9.6

Excellent

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CRMdesk - Help Desk Software

CRMdesk

Streamline support, satisfy customers.

7.9

Very Good

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Gorgias - Help Desk Software

Gorgias

Effortlessly manage customer ...

9.6

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Trakdesk - Help Desk Software

Trakdesk

Streamline, organize, and improve ...

8.6

Very Good

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AzureDesk - Help Desk Software

AzureDesk

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Excellent

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BoldDesk - Help Desk Software

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Streamline your support with ...

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View all Kustomer alternatives

Kustomer Reviews & Ratings

4.2

Very Good

Based on 381 ratings & 257 reviews

Rating Distribution

Excellent

(218)

Very Good

(24)

Good

(13)

Poor

(1)

Terible

(1)

User Review

EB

Edgar B

11/29/23

5 out of 5

"Remarkable Kustomer!"

What do you like best about Kustomer? What I really like about Kustomer since I have been used is for almost 8 months from the start that I used this ...

Read more

AF

Abdelrahman F

10/31/23

5 out of 5

"Kustomer is easy!"

What do you like best about Kustomer? Kustomer is a great platform for interacting with our customers. I like the ability to change the color ...

Read more

SR

Stephan R

10/31/23

5 out of 5

"Outstanding!"

What do you like best about Kustomer? I like Kustomer because it's a necessity in my daily work routine. It has a very well-designed interface ...

Read more

DR

Danicelis R

10/12/23

5 out of 5

"Kustomer is a really awesome workpartner!"

What do you like best about Kustomer? I really like using Kustomer. It is so efficient and it is a great helper. Kustomer is fast and easy to ...

Read more

View all Reviews

Kustomer Customers

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Kustomer Support

Contact

+1 212-497-1188

Customer Service

Business Hours

Online

Location

New York, New York

Reach out to Kustomer Social channels

Kustomer Instagram

Kustomer YouTube

Kustomer LinkedIn

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Kustomer is a Help Desk Software. Kustomer offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.

Some top alternatives to Kustomer includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Sell and BoldDesk.

Yes, Kustomer provides API.

No, Kustomer doesn't provide mobile app.

Kustomer is located in New York, New York

Kustomer offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Kustomer as of now.

The starting price of Kustomer is $29/User/Month

This software is researched and edited by

author img
Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.

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