Yes, both Kustomer and Freshdesk offer a Free Trial.
Kustomer is designed for Large Enterprises, Medium Business and Small Business.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Kustomer Starts at $29/User/Month whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.
Some top alternatives to Kustomer includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Sell, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, CRMdesk, Gorgias, Trakdesk, AzureDesk and BoldDesk.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.