What does 'Workflow Automation' mean?

Workflow automation is a key feature in software that streamlines and automates repetitive tasks and processes, improving efficiency, accuracy, and productivity across an organization. It eliminates the need for manual intervention and minimizes the risk of human error, allowing employees to focus on more high-value tasks. With this feature, businesses can create customized workflows to define a specific series of actions and their sequence. These workflows can include multiple steps, such as data entry, approvals, notifications, and data transfer between different systems.