9.0/10
Spot Score
Efficient, collaborative, and customizable customer support solution.
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Starts from $39/User/Month
Overview
Features
Pricing
Alternatives
Ratings
Media
Customers
Integrations
Support
FAQs
Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them or get instant help from fellow agents. User can even get their customers live video calls directly solve their issues over the internet. This tool can be adapted to suit any organization's structure with no coding knowledge needed.
Starts from $39/User/Month
Free Trial available
Large Enterprises
Medium Business
Small Business
SaaS/Web/Cloud
Installed - Windows
Installed - Mac
Software demo
View demo
Features Score:
You can also consider
Free Trial
Yes, It's available
Dixa Pricing
Starts from $39/User/Month
Pricing Model
Free trial
Paid Plans (Subscription /Quotation Based )
Pricing Plans
Essential
$39
/User/Month
Dixa Messenger as a Channel
Conversation Timeline
Intelligent Routing
Offers
Advanced Search
Show more +
Growth
$89
/User/Month
Includes features of Essential plan, plus
All Channels (Phone, Email, Dixa Messenger, Live Chat, SMS, Facebook Messenger, Instagram, Twitter, Whatsapp, and Contact Forms)
External Knowledge Base
CSAT Measurement for Live Chat, Email, and Dixa Messenger
Callback
Show more +
Ultimate
$139
/User/Month
Includes features of Growth plan, plus
Routing with External Data
Knowledge-Centered Service
Advanced Conversation Automations
Agent Identity with SCIM
Show more +
Custom
Includes features of Ultimate plan, plus
Custom API Limit
Knowledge API
Custom Services and Support
Special Integration and Transition Support
Screenshots of the Dixa Pricing Page
Disclaimer: Pricing information for Dixa is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
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Very Good
User Review
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AU
Anonymous User
01/09/24
"A Great Switch for Us!"
What do you like best about Dixa? Straight off the bat I loved the Dixa ethos, they weren't 'Sales' driven, they were driven to ensure that you and ...
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HJ
Hirday J
10/05/23
"one stop solution for customer success"
What do you like best about Dixa? Dixa is very easy to operate and undersand. What I most like is that it reduces mannual tasks like maintaining ...
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AU
Anonymous User
09/08/23
"Dixa is the kindest and best customer service tool out there"
What do you like best about Dixa? They constantly evolve and develop new features. There's always an open dialogue with their customers, and they take ...
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AB
Anthony B
08/10/23
"Dixa review"
What do you like best about Dixa? I really like how dixa is very helpful and easy to stuff to do my wirk What do you dislike about Dixa? i like dixa ...
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Contact
+1 888-910-7555
Customer Service
24/7 (Live rep)
Online
Location
Copenhagen, Denmark
Stuck on something? We're here to help with all the questions and answers in one place.
Dixa is a Help Desk Software. Dixa offers the following functionalities:
Here's a list of the best alternatives for Dixa
Yes, Dixa provides API.
No, Dixa doesn’t provide mobile app.
Dixa is located in Copenhagen, Denmark
Dixa offers Free Trial, Subscription, Quotation Based pricing models
