spotsaas-logo
Get Listed

9.0

Spot Score

Dixa - Help Desk Software

Dixa

Efficient, collaborative, and customizable customer support solution.

Save to Favourites

Add to compare

Starts from $39/User/Month

Request a Quote

Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them or get instant help from fellow agents. User can even get their customers live video calls directly solve their issues over the internet. This tool can be adapted to suit any organization's structure with no coding knowledge needed.

Pricing

  • Starts from $39/User/Month

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Installed - Windows

  • Installed - Mac

Dixa software demo

Do you work for Dixa? Take Control of this page. Click here

Dixa was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

You can also consider

Zendesk Support - Help Desk Software

Zendesk Support

9.2

Spot Score

Effortlessly manage customer requests with Zendesk Support.

Pricing

Free Trial available, Try Now

Starts from $19/user/month when yearly

Zoho Desk - Help Desk Software

Zoho Desk

9.7

Spot Score

Efficient support for all your business needs.

Pricing

Free Trial available, Try Now

Starts from $7/user/month when yearly

Tidio Logo

Tidio Helpdesk

Transform Customer Interactions with AI Automation and Unified Support Tools

Pricing

Free Trial available, Try Now

Starts from $24/month when yearly

Free Dixa Alternatives

Recommended

Effortlessly manage customer ...

9.2

Very Good

Visit websiteCompare Dixa vs Zendesk Support

Recommended

Efficient support for all your ...

9.7

Very Good

Visit websiteCompare Dixa vs Zoho Desk

Recommended

Transform Customer Interactions ...

Visit websiteCompare Dixa vs Tidio Helpdesk

Personalized service for efficient ...

9.0

Very Good

Compare Dixa vs Zendesk Talk

Streamline your support process ...

Very Good

Compare Dixa vs Freshservice

Empower your support team to excel.

9.5

Very Good

Compare Dixa vs Freshdesk

Seamlessly serve your customers ...

9.1

Very Good

Compare Dixa vs ClickDesk

Connect with your customers on all ...

9.8

Excellent

Compare Dixa vs LiveAgent

Streamline customer support and ...

9.4

Very Good

Compare Dixa vs HelpDesk

Streamline IT support anytime,

9.8

Very Good

Compare Dixa vs SysAid

Dixa Reviews & Ratings

3.9

Very Good

Based on 239 ratings & 292 reviews

Rating Distribution

Excellent

(178)

Very Good

(78)

Good

(28)

Poor

(3)

Terible

(5)

User Review

AU

Anonymous User

01/09/24

5 out of 5

"A Great Switch for Us!"

What do you like best about Dixa? Straight off the bat I loved the Dixa ethos, they weren't 'Sales' driven, they were driven to ensure that you and ...

Read more

HJ

Hirday J

10/05/23

5 out of 5

"one stop solution for customer success"

What do you like best about Dixa? Dixa is very easy to operate and undersand. What I most like is that it reduces mannual tasks like maintaining ...

Read more

AU

Anonymous User

09/08/23

5 out of 5

"Dixa is the kindest and best customer service tool out there"

What do you like best about Dixa? They constantly evolve and develop new features. There's always an open dialogue with their customers, and they take ...

Read more

AB

Anthony B

08/10/23

5 out of 5

"Dixa review"

What do you like best about Dixa? I really like how dixa is very helpful and easy to stuff to do my wirk What do you dislike about Dixa? i like dixa ...

Read more

Dixa Media

Dixa
Dixa
Dixa
Dixa

Dixa Customers

Drakes-logo

Drakes

organicbasics-logo

organicbasics

FastSpeed-logo

FastSpeed

Beautycos-logo

Beautycos

Trade Republic-logo

Trade Republic

NomNom-logo

NomNom

Printify-logo

Printify

Lydia-logo

Lydia

Bitpanda-logo

Bitpanda

SmugMug-logo

SmugMug

Dixa Support

Contact

+1 888-910-7555

Customer Service

24/7 (Live rep)

Online

Location

Copenhagen, Denmark

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Dixa is a Help Desk Software. Dixa offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Customizable Branding and many more functionalities.

Some top alternatives to Dixa includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Talk and Zendesk Chat.

Some free alternatives to Dixa includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Talk and Freshservice.

Yes, Dixa provides API.

No, Dixa doesn't provide mobile app.

Dixa is located in Copenhagen, Denmark

Dixa offers Free Trial, Subscription, Quotation Based pricing models

Yes, Dixa can integrate with Jira, Salesforce, HubSpot CRM, Pipedrive and many more.You can find more integration for Dixa here

The starting price of Dixa is $39/User/Month

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

author img

Researched by Rajat Gupta