Spot Score

Dixa

Efficient, collaborative, and customizable customer support solution.

3.9

(239)

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Starts from $39/User/Month

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is Dixa?

Affiliate Disclosure

Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them or get instant help from fellow agents. User can even get their customers live video calls directly solve their issues over the internet. This tool can be adapted to suit any organization's structure with no coding knowledge needed.

Pricing

Starts from $39/User/Month
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Installed - Windows
Installed - Mac

Dixa software demo

View demo

Dixa Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Dixa Pricing

Starts from $39/User/Month

Pricing Model

Free trial
Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Essential

$39

/User/Month

Dixa Messenger as a Channel
Conversation Timeline
Intelligent Routing
Offers
Advanced Search

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Growth

$89

/User/Month

Includes features of Essential plan, plus
All Channels (Phone, Email, Dixa Messenger, Live Chat, SMS, Facebook Messenger, Instagram, Twitter, Whatsapp, and Contact Forms)
External Knowledge Base
CSAT Measurement for Live Chat, Email, and Dixa Messenger
Callback

Show more +

Ultimate

$139

/User/Month

Includes features of Growth plan, plus
Routing with External Data
Knowledge-Centered Service
Advanced Conversation Automations
Agent Identity with SCIM

Show more +

Custom

Includes features of Ultimate plan, plus
Custom API Limit
Knowledge API
Custom Services and Support
Special Integration and Transition Support

Explore in-depth pricing

Screenshots of the Dixa Pricing Page

Disclaimer: Pricing information for Dixa is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Dixa

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Dixa Reviews & Ratings

3.9

Very Good

Based on 239 ratings & 292 reviews

Rating Distribution

Excellent

(178)

Very Good

(78)

Good

(28)

Poor

(3)

Terible

(5)

User Review

Anonymous User

01/09/24

5 out of 5

"A Great Switch for Us!"

What do you like best about Dixa? Straight off the bat I loved the Dixa ethos, they weren't 'Sales' driven, they were driven to ensure that you and ...

Hirday J

10/05/23

5 out of 5

"one stop solution for customer success"

What do you like best about Dixa? Dixa is very easy to operate and undersand. What I most like is that it reduces mannual tasks like maintaining ...

Anonymous User

09/08/23

5 out of 5

"Dixa is the kindest and best customer service tool out there"

What do you like best about Dixa? They constantly evolve and develop new features. There's always an open dialogue with their customers, and they take ...

Anthony B

08/10/23

5 out of 5

"Dixa review"

What do you like best about Dixa? I really like how dixa is very helpful and easy to stuff to do my wirk What do you dislike about Dixa? i like dixa ...

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Dixa Customers

Drakes

organicbasics

FastSpeed

Beautycos

Trade Republic

NomNom

Printify

Lydia

Bitpanda

SmugMug

Dixa Integrations

4.4

4.3

4.2

4.5

4.5

4.6

4.3

3.5

4.8

4.3

4.3

4.4

4.3

4.7

4.3

4.4

4.5

4.4

4.7

4.5

4.1

View all integrations

Dixa Support

Contact

+1 888-910-7555

Customer Service

24/7 (Live rep)

Online

Location

Copenhagen, Denmark

Reach out to Dixa Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Dixa is a Help Desk Software. Dixa offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Customizable Branding and many more functionalities.

Some top alternatives to Dixa includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Zendesk Talk and Zendesk Chat.

Yes, Dixa provides API.

No, Dixa doesn't provide mobile app.

Dixa is located in Copenhagen, Denmark

Dixa offers Free Trial, Subscription, Quotation Based pricing models

Yes, Dixa can integrate with Jira, Salesforce, HubSpot CRM, Pipedrive and many more.You can find more integration for Dixa here

The starting price of Dixa is $39/User/Month

Researched by Rajat Gupta

Dixa

What is Dixa?

Pricing

Customer Type

Platform Type

Dixa software demo

Dixa Features

Dixa Pricing

Free Dixa Alternatives

Zoho Desk

Zendesk Support

ManageEngine ServiceDesk Plus

Zendesk Talk

Freshservice

Freshdesk

ClickDesk

LiveAgent

HelpDesk

SysAid

Dixa Reviews & Ratings

Dixa Customers

Dixa Integrations

Dixa Support

Reach out to Dixa Social channels

Frequently Asked Questions (FAQs)