spotsaas-logo
Get Listed

Compare Dixa vs Zendesk Support vs Zoho Desk vs ManageEngine ServiceDesk Plus

Overview

Description

Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing
  • Starts from $39
  • Starts from $19 , yearly
Free Trial Availability
Spotsaas Score

9.0/10

9.2/10

User Ratings
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

40 Features

18 Features

Unique Features
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $39
          • $19 , yearly
          Pricing Pans
          • Not Available
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          Pricing Pagedixa pricingzendesk-support pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          178

          Very Good

          78

          Good

          28

          Poor

          3

          Terible

          5

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Drakes

          Drakes

          organicbasics

          organicbasics

          FastSpeed

          FastSpeed

          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          Media and Screenshots

          Screenshots
          Dixa

          4 Screenshots

          Zendesk

          2 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Dixa and Zendesk Support offer a Free Trial.

          Dixa is designed for Large Enterprises, Medium Business and Small Business.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Dixa Starts at $39/User/Month whereas for Zendesk Support Starts at $19/user/month when yearly.

          Some top alternatives to Dixa includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Zendesk Talk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, HelpdeskEddy, LabiDesk and Zendesk Chat.

          Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].