Spot Score

Dixa In-depth Pricing Details

Efficient, collaborative, and customizable customer support solution.

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User Ratings

3.9

(Based on 239 reviews)

Affiliate Disclosure

Main Features

Self Service Portal
Live Chat
Alerts (Escalation)
Contract (SLA Management)

Pricing

Starts from $39/User/Month
Free Trial available

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Dixa Pricing

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Free Trial

Yes, It's available

Dixa Pricing

Starts from $39/User/Month

Pricing Model

Free trial
Paid Plans (Subscription /Quotation Based )

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Pricing Plans

Essential

$39

/User/Month

Dixa Messenger as a Channel
Conversation Timeline
Intelligent Routing
Offers
Advanced Search
Side Conversations
Notes & Tags
Transfers

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Growth

$89

/User/Month

Includes features of Essential plan, plus
All Channels (Phone, Email, Dixa Messenger, Live Chat, SMS, Facebook Messenger, Instagram, Twitter, Whatsapp, and Contact Forms)
External Knowledge Base
CSAT Measurement for Live Chat, Email, and Dixa Messenger
Callback
Language Detection
Scheduled Conversations
Agent Teams

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Ultimate

$139

/User/Month

Includes features of Growth plan, plus
Routing with External Data
Knowledge-Centered Service
Advanced Conversation Automations
Agent Identity with SCIM
Sandbox Access
Activity Log API
Bulk Actions

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Custom

Includes features of Ultimate plan, plus
Custom API Limit
Knowledge API
Custom Services and Support
Special Integration and Transition Support

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Disclaimer: Pricing information for Dixa is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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