Yes, both Dixa and Freshdesk offer a Free Trial.
Dixa is designed for Large Enterprises, Medium Business and Small Business.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Dixa Starts at $39/User/Month whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.
Some top alternatives to Dixa includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Zendesk Talk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, HelpdeskEddy, LabiDesk and Zendesk Chat.
Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.